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Search Results: 2 Jobs

Tecnico Post-Vendita

Milan / Italy

Per un nostro cliente multinazionale che opera nel settore della sicurezza elettronica, cerchiamo una figura tecnica che si occuperà dell’installazione e assistenza post vendita, sia on-site sia da remoto per un parco clienti su tutto il territorio nazionale. Sede di lavoro: Milano Nord.

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1.确保SAP系统及相关接口系统的运维达成服务协议的目标要求,熟悉生产物流业务,了解与其他业务部门接口流程; Ensure the operations of SAP systems and related systems by achieving the SLA KPIs, familiar with production logistics business process, and know the interface with other department process; 2.通过持续改进和设立改善项目,设计并改善IT支持的效率和有效性; Develop and improve the efficiency and effectiveness of IT support by performing IT projects and continuous improvement; 3.协助项目成功平稳转入运维支持,达成业务目标; Support business to achieve their targets by implementing projects successfully in means of start-up management; 4.管理内外部员工,优化资源和外包,并进行持续提升; Manage internal and external associates in means of optimize sourcing and continuous improvement; 5.建立、运行并改进标准的事件、变更和问题管理运维等流程; Establish, run and improve a standardized Incident management process (IM), Change management process (CM), Problem management process (PM) 6.建立、运行并改进IT服务持续性流程. Establish, run and improve a standardized IT-Service Continuity management process (ITSCM)

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