Endpoint (Server & Desktop) Security Resource
Budget : (9,000-11,000AED) ,( Rs. 1,80000 – 1,98000) per month
· Work on Onsite (UAE)
· Handle Implementation of various Endpoint Security Solutions
· Handle Majorly the Implementation Projects of the Network Security Products like Endpoint AntiVirus, Patch Management, PIM & FIM Solutions
· Handle Post-Sales Support on various endpoint security solutions
· Ensure all the calls / requests, which are logged / escalated to him are updated as and when reported and solve them as per the SLA
· Co-ordinate directly with End Customer / Vendor when required to solve cases
· To ensure that all cases details gets logged / updated in at Case notes and logical closure of the calls.
· To do advanced troubleshooting by taking remote sessions of customer setup if needed
· Do Solution / Architecture design
· Go of PreSales Meeting with Sales team to handle initial endpoint solution
· Involve on BOQ Sizing & Architecture Designing on the solutions which are being worked.
· Contribute to Technical Knowledgebase on the solved cases
· Involve in weekly discussion on the Closed & Open Projects / Support Activities
Endpoint Protection – Mcafee, MalwareBytes, CarbonBlack (Bit9) etc.
Patch Management Solutions – Lumension
File Integrity Management (FIM) – Tripwire
Privilege Identity Management (PIM / PAM) – Beyond Trust / Arcon
Knowledge on Server Operating Systems
Knowledge on Networking
Certifications: Any Security Solutions
Experience: 4+ Yrs of relevant work experience in the above product lines which include installation & troubleshooting on the Mandatory Skillset.
Team: UAE Team - Dubai
Expected Joining Date: At the earliest. Preference will be given to good candidates who can join immediately.