My client a leading paper manufacturing is looking for a passionate Customer Service Manager to join their rapidly expanding team!
Managing a highly experienced team, you will be responsible for ensuring sales enquires, orders and artwork or cutter requests are handled, as well as any complaints or queries are processed to a high standard.
In return, successful applicants will receive on the job support and training from the outset. As well as a very competitive benefits package and a clear progression path to secure continued career development.
· Experienced Manager of people with a proven track record of developing and engaging others
· Knowledge of Customer Service administration processes
· Experience of working within a manufacturing environment desirable
· Competent with data collection and analysis
· Knowledge of IT and E-business systems
· Effective communication and interpersonal skills both written and oral.
· PC literate to an advanced level
· Actively demonstrates and promotes exceptional customer service.