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Job Description

CUSTOMER and PROJECT QUALITY ENGINEER
 
He/she will be responsible for guaranteeing Customer Satisfaction in project development phase and serial life.
 
KEY ACCOUNTABILITIES:
·    To be the owner of the quality process during development phase.
·    To be the owner of the PPAP vs Customer and guarantee that PPAP is reflecting the real quality assurance.
·    Represent the quality function inside project team.
·    To be the Customer satisfaction representative inside project development team.
·    To assure that the Contract quality targets with the Customer are achieved.
·    Guarantee that Project Management process is applied in compliance with internal Procedures.
·    Assure that the Plant Manufacturing process validation is consistent with the product specifications.
·    Coordinate Regional Supplier Quality and Plant Quality for all the quality activities related to the project development.
·    Define the Control Plan for all the phases (Prototype, pre-series and serial production);
·    To optimize the serial Control Plan based on the prevention activities done during the development (poka-yoke, sensors, integrated controls etc.).
·    Assure that the optimized Control Plan applied after SOP is effective and guarantee the required quality level.
·    To be apply same above approach during project ECR implementation.
·    Support the Manufacturing Plant in case of serious claim management using the knowledge of project history.
·    Manage Customer Audits during project development.
·    To be the contact of the Customer for all quality related items during project development.
·    Assure that all experiences in problems analysis and resolutions are collected and shared with other departments as input during new project development (lesson learned).

 

QUALIFICATIONS & EXPERIENCE
·    College graduate or above
·    Experience in the automotive customer quality (at least 6 years)
·    Experience and knowledge about instruments (at least 3 years)
·    SPC management (at least 2/3 years)
·    Experience and knowledge about Quality tools like PPAP, FMEA, APQP, etc. (at least 3 years)
·    Good expertise of Problem Solving methodology 8D and 5 WHY (at least 3 years)
·    Good expertise with ISO TS 16949, ISO 9001 and VDA 6.3 (at least 3 years)
·    Fluent English
·    Fluent German

BEHAVIOURAL AREAS
·    Integrity
·    Honesty
·    Strategic thinker
·    Ability to work successfully in a multicultural organization
·    Problem solving skills
·    Strongly oriented to the achievement of cost targets
·    Good attitude to work inside a multi functional team

 
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