General Manager-Business Banking

Job Description






Head, Corporate Banking

Head, Retail And Business Banking

Head, Corporate Finance

Head, Private Banking

Head, Credit

Head, Treasury


To provide strategic direction to all the business units that report directly to the job role


  • Strategy Formulation and Implementation
  • Business unit operations, budgeting and finance
  • Board and Committee Duties
  • Performance Management and Employee Development

Key responsibilities

The key responsibilities of the incumbent includes but not limited to the following:

Strategy Formulation and Implementation

  1. Oversee the formulation and implementation of all business unit strategies
  2. Supervise market research activities to identity new trends in banking and oversee the development of products to meet the needs of the market. This also includes assessing the performance of existing products in the market and modifying them where necessary to meet the needs of the market
  3. Develop strategies to build and maintain excellent customer relationship management framework in the bank
  4. Develop and oversee the implementation of risk management programmes in the operations of business units to minimize the risk of loss to the bank in such operations

Business unit operations, budgeting and staffing

  1. Supervise the preparation of annual budgets for all the business units that report directly to the job role.
  2. Monitor the performance of all business units against targets and take the necessary measures to address negative variances to ensure profitability of all business units
  3. Take part in the recruitment and selection of employees in the business units to ensure that employees are hired for fit.

Board and Committee Duties

  1. Prepare and submit quarterly and annual reports on the activities of the business units to the Board.
  2. Be a member of the credit committee, review credit applications and provide expert advice on the viability of projects to be undertaken by the bank.
  3. Be a member of ALMCO and provide expert advice to management to ensure the liquidity of the Bank and its ability to meet both short term and long term obligations

Performance Management and Employee Development

  1. Conduct periodic performance appraisal of business unit heads and provide constructive feedback
  2. Identify areas that require development in employees and provide mentoring and coaching to assist in breaching identified gaps
  3. Review the periodic performance appraisals of all employees in the business units that directly report to the job role, provide guidance in identifying training programmes to improve employee performance
  4. Oversee the implementation on career development programmes in the business units such as job rotation and succession planning.

Perform any other duties as my be assigned by the Board or its representative,


  • Minimum of 2nd Degree in Banking and Finance or related field
  • Minimum of 15years post qualification banking experience with minimum of 10years in Senior Management
  • Excellent knowledge in Bank Treasury Management
  • Excellent knowledge in Credit management
  • Excellent skills in corporate and retail banking
  • Excellent skills in risk management
  • Good knowledge in the Ghanaian Banking Laws
  • Excellent knowledge in Asset and Liability Management.