Project Manager

Job Description

Project Manager

To work in tandem with the Head, IT Business to:

  • Analyze business requirements for (transformation) Technology and Business projects,
  • Plan and execute Bank's Business Transformation projects.
  • Provide portfolio oversight and reporting for these projects 


  • Business Analysis
  • Requirements Gathering and analysis
  • Project Management
  • Business Process Analysis and optimization
  • Program Management
  • Portfolio Management
  • Organizational Project Management
  • Agile Project Management
  • Enterprise Architecture
  • User Acceptance Testing and System Integration Testing
  • Documentation
  • Reporting 

Key Requirements

  • B.Sc. in Electrical/Electronics/Computer Engineering or B.Sc. in Computer Science or Information Technology or B.Sc. in MIS or related areas
  • Minimum 4 years’ experience in planning, supporting and delivering technology-based projects within the financial or related business areas.
  • PMP® certification required
  • Prince2® Foundation required; Prince2® Practitioner considered a plus
  • Agile certification (Scrum, PMI-ACP) considered a plus
  • Knowledge of the Banking industry and the Ghanaian Banking landscape
  • Basic accounting knowledge
  • Working knowledge of PMBOK® framework
  • Working knowledge of the BABOK Business Analysis framework or the PMI-PBA Business analysis framework required.
  • Working knowledge of the Software Development Lifecycle (SDLC)
  • Experience with UML modeling, ER Design required
  • Advanced knowledge of Microsoft Excel
  • Advanced knowledge of Microsoft Project
  • Advanced presentation skills using Microsoft PowerPoint
  • Knowledge of Oracle Primavera P6 considered a plus.
  • Excellent writing and communications skills
  • Working knowledge of Risk Management
  • Knowledge of Enterprise Architecture a plus
  • Experience with Business process design and improvement required
  • Certification in Business Process Design considered a plus. 


  • Good analysis and problem-solving skills
  • Negotiation skills
  • Administrative skills
  • Team player
  • Excellent writing and presentation skills 

Key Result Areas

  • Requirements gathering
  • Business analysis
  • Project planning
  • Project execution/delivery
  • Project monitoring
  • Project closure
  • Project documentation
  • Program Management
  • Portfolio Management
  • Risk Management.
  • Reporting 


Requirements Gathering and Business Analysis

  • Oversee gathering of requirements through formal requirements gathering methodologies.
  • Oversee the collation of requirements into standard requirements gathering templates for sign-off
  • Assist with stakeholder identification and analysis according to established methodologies.
  • Provide guidance and subject matter expertise on Requirements Gathering and Business Analysis 

Project Planning

  • Execute the project planning process according to the stipulated process and policies.
  • Monitor the project officer’s work comprising follow ups with vendors, internal project customers and other relevant parties to projects
  • Execute and provide oversight on project planning activities covering but not limited to:
    • Scope definition
    • Project schedule analysis and schedule creation
    • Quality metrics definition and monitoring
    • Risk analysis and ongoing maintenance of a risk register
    • Project resourcing decisions and follow up
  • Provide guidance and subject matter expertise on project planning 

Project Delivery

  • Lead the execution of planned project covering these activities:
    • Proactive risk monitoring utilizing the risk register
    • Proactive issues tracking utilizing issues log
    • Proactive tracking of scheduling using the project schedule
    • Proactive tracking of resources utilizing the resource calendar and scheduled work.
    • Documentation updates (plans, registers, trackers, etc.)
  • Daily project work tracking utilizing project schedule
  • Overseeing the processing and follow up of vendor payments, per diems, etc.
  • Provide guidance and subject matter expertise on project delivery approaches 

Business Process Analysis and optimization

  • Review Business Processes and business policies in relation to projects to assess support for project delivery
  • Make recommendations, where appropriate, for improvements to facilitate excellent project delivery and increased business value
  • Provide guidance and subject matter expertise on business process analysis and optimization 

Program Management and Portfolio Management

  • Apply, where applicable, the principles of Program and Portfolio Management to bring consistency to the process of managing projects.
  • Manage, the entire repertoire of projects using the principles of program and portfolio management to increase business value, strategy-project alignment and resource utilization.
  • Be a custodian of the IT Projects Manual and SOP, providing yearly reviews of processes to keep in line with modern project, program and portfolio management best practices.
  • Ensuring compliance of all projects to the SOP.
  • Apply, where applicable and useful to delivery, the principles and practices of Agile Project Management

 Enterprise Architecture

  • Work in tandem with the Head, IT Strategy and Architecture to arrive at scalable architecture for projects.
  • Provide architecture recommendations, where applicable.



  • Prepare and submit weekly reports for each project in the combined portfolio
  • Prepare and submit weekly summary reports as per the distribution in the Projects SOP
  • Prepare and submit monthly reports to the following:
    • Technology Manager’s meeting – Third Wednesday of the month
    • Technology Steering committee – Monthly by 23rd of each month
    • Board Technology sub-committee – Quarterly or on request
    • Board sub-committee on project prioritization – Quarterly or on request
  • Prepare and submit ad hoc reports on project status as per request from sponsor, Head, IT Business, CIO or Executives
  • The custodian and monitor of the PMIS


  • Prepare and maintain project management artifacts as stipulated by the Projects SOP, including but not limited to: project schedule, project plan, risk register, issues log, payments tracker, project dashboards, communications plan, stakeholder register, etc.
  • Prepare and submit a project closure report detailing follow-on actions at the close of each project
  • Prepare and circulate lessons learned for each completed or terminated project. 

User Acceptance Testing and System Integration Testing

  • Provide oversight and guidance to Business Units in the preparation of user acceptance test scripts
  • Oversee the User Acceptance Testing process, where necessary and applicable
  • Collate and provide a comprehensive User Acceptance Testing report


  • Notification of projects slipping by pre-determined allowed slippages per project.
  • Immediate notification of projects for which critical path activities have slippage
  • Escalation of non-compliant vendors or project team members. 

Compliance Responsibilities

  • Report all suspicious or fraudulent activities to Compliance.
  • Report project governance non-compliance to Head, IT Business