Title: Manager/ Senior Manager, Supply Chain (Logistics), SSA
An International company who is a leader in the kitchen and bath plumbing fixtures is currently looking for a Manager/ Senior Manager. The incumbent will be responsible for logistics (including inbound transportation, customs, warehousing and distribution) of clients SSA and manage total customer experience from order execution standpoint.
MBA would be of advantage
Experience, Skills and Competencies Requirements
Possess good knowledge of supply-chain management and international logistics (imports//exports), customs knowledge of RSA is additional requirement.
Relevant experience of 8 to 12 years.
Good leadership skills.
Analytical ability to understand market trends and evolve strategies.
Brief Key Performance Areas
Provide necessary support to international Business Sales team in terms of:
Liaison with the international business sales team for periodic.
Open order tracker.
Dispatch schedule status.
Direct communication with the channel partner with respect to Ordering and logistics queries.
Follow up for payments from the customers.
Lead closures on issues related to LC/Payments by working with customers, other client companies and internal finance.
Monitor customer satisfaction levels and take improvement actions for enhancement.
Lead and execute responsibilities related to Logistics:
Lead appointment of new service providers – Freight forwarders and CHAs for the services needed.
Work with International logistics team to freeze contracts and rates with the Service providers
Review and audit Service provider performance, Warehousing practices
Check and approve Service provider’s bills for the services given during the month.
Implement areas for cost reduction and improvement of operational efficiency through negotiations.
Benchmark order fulfilment time in SSA and evolve strategies for competitive advantage to client.