Human Resources Manager

Job Description


Working with Sales, Staff and Operations, the jobholder will be expected to provide guidance and support to all staff on the full range of HR activities including policies and procedures, terms and conditions of employment, absence management, restructuring of services, recruitment, retention, performance management, employee relations, employee reward, learning and development and internal communications.




Organizational model and processes

a.       Support the evolution of the local organisational model in line with the company global organizational model

b.      Assure the management at local level of all the Key Hr processes.


Industrial Relations

a.       Guarantee the management of Industrial Relations at local level, both in the plant than in staff, managing correctly the national and the local agreements


Employee Relations:  

a.       provide  expert guidance, coaching and support on the full range of HR activities (including policies and procedures, terms and conditions of employment, absence management, restructuring of services, performance management, redundancy planning etc.), in order to ensure a consistent and fair approach to people management throughout the organisation.

b.      Keep up to date with legal developments and advise management on compliance and risk factors.

c.       Manage investigations, disciplinary and grievance matters in conjunction with the Country Managers/HR Business Partner.

d.      Provide advice and guidance on individual employee relations cases, ensuring that these are well managed and in compliance with the requirements of the Group’s policies, best practice and employment legislation.

e.      Develop, implement and maintain HR policies and procedures to ensure effective, fair and consistent management of staff throughout the organisation, and ensure that the staff handbook is comprehensive and up-to-date.

f.        Ensure that managers and staff are aware of the policies and procedures and able to operate them effectively.

g.       Provide support to organization on HR issues, as and when required.

h.      Administer, monitor and review the system of performance appraisal and continually develop as necessary, ensuring that annual appraisals are carried out in compliance with Group policy and in a timely manner with follow up as required.


Learning and Development

a.       In consultation with Country Manager, follow up individual development needs and source external training provision as and when required, monitoring training costs against budget.

b.      Administer the evaluation of all learning and development activities.

c.       Make recommendations on a cost-effective management development programme to support the Group’s people management strategies.

d.      Maintain training records for all staff and assist with any training initiatives, as required.


Compensation and Benefits

a.       Gather and analyse market data to measure the competitiveness of the Group’s compensation and benefits package, and make recommendations as appropriate.

b.      Assist with the annual salary review process, as and when required.


Personnel administration

a.       Assure at local level the management of the payroll and the other HR Administrative activities/processes.



a.       Provide support to managers in the recruitment of all people.



6. Other

a.       Pay roll and bonus payment (supported by External Consultants or administrative person (inside))

b.      Manage and report on expense claims.

c.       Review and manage company benefits including pensions, private medical insurance etc.

d.      Monitor sickness and absence levels and provide monthly management reports to the Country Managers.



a.       Degree (or equivalent)

b.      English Fluent speaking

c.       Proven generalist experience including the ability to work at both strategic and operational levels

d.      Fully conversant and up-to-date with all aspects of employment law and HR best practice

e.      Experience in the development and implementation of employment policies and procedures

f.        Experience at recruitment interviewing and assessment at a middle level

g.       Ability to work autonomously and flexibly

h.      Influencing, persuading, coaching and negotiating skills

i.         Excellent interpersonal, concise written and verbal communication skills

j.        Ability to prepare and present reports to director level

k.       Pro-active and self-motivated

l.         Diplomatic and discreet

m.    Excellent planning and organisation skills to meet deadlines

n.      Proficient in the use of MS Office applications, email and the Internet

o.      Excellent attention to detail

p.      Co-operative and supportive team player

q.      A good working knowledge of HR systems

r.        Ability to create HR communications appropriate for the audience