Job Description

Industry: Fashion and Retail

Experience : Mid to Senior Level

Looking for a Store Manager with one of our prestigous clients in Kuwait. 

Job description:

Sales Achievement
»   Conduct sales analysis, follow up on market trends and monitor the competition’s activity
»   Propose ways to improve the business: in store merchandizing, opening hours, product mix…
»   Produce quantitative and qualitative sales report
»   Be present in the shop floor to generate sales and handling VIP customers.
Guest Experience
»     Identify customer potential needs and use initiatives to meet those needs
»   Ensure consistency in guest experience delivered  and handle all complaints
»   Ensure building, maintaining and using the customer data base.
Stock Management
»   Enter all received goods and ensure stock control and proper record of all stock movements
»   Supervise the replenishment process to avoid and report any over stock along with the suggested corrective action
»   Prepare for the inventory.
General Operations
»   Coordinate with the back office, suppliers, logistics, marketing and merchandizing team regards of new launches, in store animation or renovation and provide feedback accordingly
»   Follow up on different issues with Mall Management such as mall promotions, permits, security…
»   Maintain high standards of Visual Merchandising housekeeping in term of cleanness, display, lighting and stock rotation
»   Implement all merchandising as per the brand’s visual merchandising guidelines
»   Conduct daily walkthroughs to check presentation standards.
»   Prepare schedule to ensure full coverage of the shop floor and maintain grooming standards of the staff
»   Can be involved in the recruitment process of Shop Staff and Sales Executives within his/her domain
»   Manage, engage and delegate the responsibilities of  the team reporting to him/her
»   Conduct  the appraisal and assessment of own team members
»   Responsible for coaching and training own team members.