Watch Repair Administrator / Sales Advisor

Job Description

Our client is a leading luxury Brand in the accessory Retail industry, who is seeking a confident, motivated and dedicated individual for the position of Repair Administrator in Westfield White City.
If you are experienced in watch repair and can provide an excellent customer experience to all customers then this role may be for you.
The Main function of this role is:
• To oversee the incoming and outgoing of Watch Repairs in the Boutique.
• Providing an excellent customer experience to all customers.
• Ensuring the Boutique manages the customers’ expectations with approximate completion times and costs when taking the watch in from the customer.
• Fully communicating at each and every stage of its repair, until it's final completion and it is handed back to the customer.
• To sell products and services within the Boutique and provide excellent customer service to all customers.
• Delivering a World Class Customer Experience at each and every interaction with our clients.
Additional language skills would be beneficial.
In return they offer a competitive salary, bonus scheme