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ASM-North

Job Description

1.1. Business Competencies

·         Obtains first-hand customer/supplier information and uses it for recommending improvements in business practices, products and services; builds and maintains effective customer relationships; gains the trust and respect of customers and distributors

·         Knowledgeable in current and possible future policies, practices, trends and information affecting his/her business and

organization.

·         Can be counted on to exceed goals successfully.  Biased to action, keeping focus of self and others on goal attainment.

·          Maintains effectiveness despite continuous organizational change; adjusts goals and plans based upon both daily and long-term changing business priorities and requirements.

·         Committed to continuous improvement and creates an environment which leads to design and use of efficient and effective work processes.

·        Develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks.    

·        Monitors progress of self and others against pl

·        Sees ahead clearly and can anticipate future consequences and trends accurately.

2.Sales Management

·         In-depth understanding of customers,  identify sales opportunities, develop / implement sales strategies and plans to achieve sales target.

·         Sustaining and adding incremental business from existing customers; identifying new customers.

·         Responsible for maintaining /gaining market share in the territories handled as per plans

·         Has broad understanding of internal organization resources, priorities, needs relating to business                              

·         Has detailed knowledge of sales process and expert selling skills to make effective sales call, Sales Planning, kol management, dealer management, attending OT with surgeons. 

·         Ensuring submission of Team achievement reports, Sales report; Stock and Sales statement; Key account  Sales report; weekly work plan; Sample tracker and other reports required. 

3.Customer relationship

·         Develop and maintain strong relationships with all levels of customers

·         Develop key opinion leaders in the region and make engagement plan with them.

·         Plan and Execute maximum interaction to build customer relationships.

·         Proactively identify Professional Education needs among  coverage surgeons to increase level of awareness 

·         Coordination with External and Internal customers

4.Product and Market knowledge

·         Self learning attitude, knowledge of product's features, benefits, product application and usage, anatomy, physiology and medical procedure knowledge through practical experience, training programs and learning from key end-users

·         Market intelligence, do SWOT analysis of competition.  

·         Track  market trends, identify threats and opportunities and recommend and implement strategies and plans to address them

·         Share new updates in market to colleagues and supervisors.

·         Updated about customer's support for competitive products and services and develop plans to differentiate/competitive offerings

·         Anticipate changes in market place and act accordingly

5.People Management

·         Designs and supports a learning environment in which development of employees is encouraged and occurs. 

·         Coaches employees to apply skills they already possess to new or complex situations. 

·         Continuously seeks to coach and develop employees past their level of competence. 

·         Plans and suggests effective developmental activities related to current and future jobs.  Uses delegation of assignments as a means of developing competence.  

 

 

 
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