Technical Training & Education Specialist
Technical Training & Education Specialist with a Global Molecular Diagnostics Company.
- Provide regular education for end-users and service providers with training on systems and products
- Provide technical guidance for applications and instrumentation to service providers/customers/local team.
- Monitor sites ensuring customer is up to date on instrument operation, assay interpretation, and maintenance of products by providing refresher web-based training.
- Translate training materials into appropriate language.
- Participate in training materials improvement and implementation of eLearning.
- Records information related to installations, training, customer support and follow-up.
- Technical support experience in Reagent and Instrumentation for Clinical Diagnostics.