South African Citizens/Permanent Residents ONLY!
Our client is an international firm providing wealth services to private and institutional clients. They provide the highest levels of expertise and competence working in a way that is uniquely personal, proactive and responsive. Family offices and institutions have trusted them since 1976 to preserve, manage and grow their assets. They work with their clients and not just for them, from offices in the British Virgin Islands, Cape Town, Dublin, Durban, Geneva, Isle of Man, Johannesburg, London, Luxembourg, Malta and Monaco. Our client is one of the few wealth services groups with the breadth of knowledge and insight to create integrated, comprehensive global solutions.
Outline of main duties and responsibilities
·Provide standby support to the 1st Level support team for the application systems;
·Analyze and evaluate existing or proposed systems and processes;
·plan, install, configure, troubleshoot, maintain and upgrade of application systems;
·Analyze and evaluate present or proposed business procedures or problems to define data processing needs
·Prepare detailed documentation outlining systems capabilities and processes
·Work as a team member with other technical staff, such as networking to ensure connectivity and compatibility between systems.
·Write and maintain system documentation
·Document system problems and resolutions for knowledge management.
·Responsible for logging and tracking of errors/enhancements to Vendors;
·Analysis, escalation and follow up of technical incidents;
·Responsible for month end runs – This includes working extended hours at month end;
·Interacting extensively within departments
Skills and experience required
·Appropriate Degree/Diploma - B.Com/BSc Computer Science/Information Systems/Financial Information Systems;
·Above average communication skills (written & verbal);
·Experience in a systems analyst role;
·Strong technical background in Unix, Relational databases and middleware an advantage;
·Confident & enthusiastic with an ability to adapt to a changing environment;
·Team leadership experience an advantage;
·Experience on Asset Management systems an advantage
The Application Support Analyst will report to Manager Systems Administration, ICT, South Africa.
Remuneration will be market related and commensurate with experience and seniority. In addition, the successful candidate will receive a competitive benefits package and be eligible to participate in the firm-wide discretionary bonus scheme.