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System Engineer( Microsoft and VMWare)

Job Description

Driving License of UAE is a must.

System intergraton background with client site going experience will be a big advantage.

Role Overview

We are currently looking for a System Engineer for our Implementation team. As an Implementation team member you will be responsible for delivering implementations, re-implementations, Service Level Agreement support and other troubleshooting support across our customer database. Candidate should have at least 3 years of experience in implementation and troubleshooting skills in the following areas.

v Microsoft infrastructure which includes Windows Servers, Active Directory, Exchange Servers, Hyper-V and other related products.

v VMware vSphere Esxi and vCenter

v Symantec Backup Exec, Netbackup or any other Enterprise backup solutions

v Endpoint protection solutions

v Basic Implementation and troubleshooting skills on Switches, Firewalls and Routers


Key performance indicators that you will be measured on will include:

Ø  Ensure fast and efficient client implementations with a positive and professional client experience

Ø  Reviewing documents, workflow and plans for implementation with customers/vendors

Ø  Coordinating, and tracking new implementations projects

Ø  Installing and configuring software as per the project requirement

Ø  Troubleshooting and resolving implementation issues

Ø  Document all actions taken during implementations and ensure all parties are informed on progress

Ø  Proactively contact clients during the implementation process to assess their satisfaction

Ø  Update your skills regularly on the new technologies and attend workshops

Ø  Microsoft and other industry certificates are mandatory