Driving License of UAE is a must.
System intergraton background with client site going experience will be a big advantage.
We are currently looking for a System Engineer for our Implementation team. As an Implementation team member you will be responsible for delivering implementations, re-implementations, Service Level Agreement support and other troubleshooting support across our customer database. Candidate should have at least 3 years of experience in implementation and troubleshooting skills in the following areas.
v Microsoft infrastructure which includes Windows Servers, Active Directory, Exchange Servers, Hyper-V and other related products.
v VMware vSphere Esxi and vCenter
v Symantec Backup Exec, Netbackup or any other Enterprise backup solutions
v Endpoint protection solutions
v Basic Implementation and troubleshooting skills on Switches, Firewalls and Routers
Key performance indicators that you will be measured on will include:
Ø Ensure fast and efficient client implementations with a positive and professional client experience
Ø Reviewing documents, workflow and plans for implementation with customers/vendors
Ø Coordinating, and tracking new implementations projects
Ø Installing and configuring software as per the project requirement
Ø Troubleshooting and resolving implementation issues
Ø Document all actions taken during implementations and ensure all parties are informed on progress
Ø Proactively contact clients during the implementation process to assess their satisfaction
Ø Update your skills regularly on the new technologies and attend workshops
Ø Microsoft and other industry certificates are mandatory