Consumer / Business Services
Strategic Business Director - multifaceted role leading the Sales and Retention teams also with responsibility for the Business Excellence strategy for the ROI & NI business -‐ circa €110m turnover.
20 years management experience in the services industry has allowed growth and promotion through key account and business development roles into a leadership role developing and implementing business strategy.
Consistently achieved country specific targets evidenced by year on year delivery of company PBIT targets. Reporting a robust net growth position of 7% for 2014 by securing and sustaining market growth across all sectors in a difficult economic climate.
Helping Catering and Facilities Management companies to grow new revenue and retain existing clients by delivering services to the highest standards. Recent clients have included many of the top corporate names in Ireland/UK
Managing multi-‐client contracts and overcoming the challenges presented by supply chain logistics, consistency of service standards, industry compliant standards, keeping within budget parameters and maintaining customer engagement & loyalty.
Up-selling and cross selling to existing clients.
Developing new sales pipeline and qualifying leads quickly and effectively.
Managing complex bids and tenders for public & private sector.
Thought leadership and industry insight and foresight.
Team leadership, improved staff retention and increased client satisfaction.
+44 (0)7553 057 183