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Lead Brand Ambassador/Customer Service Supervisor


- 3-5 years of Supervisory/Team Lead experience in a Call Center/Customer Service environment servicing Luxury Brand for VIP customers in the GCC market. - Must have experience managing call center agents, Maintaining Quality control, Training agents and handling escalations from VIP customers - Must Be excellent in both English and Arabic (speaking and writing); - Have a good knowledge in MS Office Tools (especially Excel); - Have strong project management, organizational, planning and training skills; - Have a Bachelor’s degree; - Have good eye for detail. - Arabic Nationality highly preferred

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