I have an exciting opportunity for an experienced Pricing & Contracts professional to join a thriving business based in the Oxford area.RoleTo provide and maintain excellence in the delivery of contract/pricing management and customer-focused services as a part of the Sales Operations Team. Main ResponsibilitiesPrepare, negotiate and review various company pricing contractsReview and update existing contractsMaintain Standard Operating Procedure (SOP)Ensure that contract and compilation of tender information is completedProvide periodic contract management data to meet framework requirementsCreation of customer quotes and management of service contractsEnsuring that prices invoiced to customers are maintained and aligned with current quotes or tenders strictly in accordance with specific local SOPsDeal with general customer enquiriesLiaise with Logistic Service Provider (LSP) to ensure customer orders handled as required.Deal with customers' product complaints strictly in accordance with specific local SOPResponding to all queries from the Sales & Marketing Team in a timely and efficient mannerMaintain company's CRM System data up to date with relevant documents and Customer detailResponsible for reporting adverse events strictly in accordance with specific local Standard Operating Procedure (SOP)Responsible for operating to the instructions contained in all relevant effective SOPsComplete training courses to a satisfactory standard before commencing any taskPerform any other tasks and duties as reasonably requested by the company.Key SkillsKnowledge of legal requirements involved with contractsProven work experience as a contract administrator, contract manager or relevant roleGood attention to detail, with an ability to spot errorsStrong analytical and organizational skillsAbility to work with varying seniority levels, including the sales team, staff, senior managers, and external partnersCollaborative team player as well as effective prioritization skills with own workload.Experience of using Eurydice or equivalent pricing management system Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.
A excellent opportunity for a Sales Operations Manager to work for a well known company within the healthcare sector , the Sales operations manager manages the daily activities of the operational sales support function and oversees workflow of all business processing including preparation of reports, charts and other statistics. Managing the sales support team, the position holder will ensure the smooth operation of the back-office functions, including but not limited to, contract management, pricing, customer service, local logistics and data management. Experience of managing and leading teams is an essential and critical part of the role , you will also be responsible for managing projects, working with stakeholders and third party suppliers . · Daily management of sales support team· Recruitment and training of new sales support staff.· Ensure adequate staff levels to cover for absences and peaks in workload· Carry out staff appraisals, manage performance and discipline staff· Delegate work to staff and manage their workload and output· Promote staff development and training· Strong analytical and problem-solving skills· Ability to perform advanced computing functions· Familiarity with SAP modules and sales software· Computer literate in MS office· Ability to manage a varied workload and adhere to deadlines when necessary· Minimum of 3 years' experience in a managerial position and 5 years' experience in a related area· Strong leadership skills and able to work in a collaborative environment.Proven work experience as a contract and pricing administrator/manager or similar relevant roleKnowledge of legal requirements involved with contractsExcellent verbal and written communication skillsStrong attention to detail, with an ability to spot errorsAbility to work with varying seniority levels, including account managers, senior managers and external customersBachelor's degree in area of speciality desirable· Proficient use of a range of software, including email, spreadsheets and databases, to ensure the efficient running of the office· Administrator for CRM system· Manage day to day relationship and collaboration with local logistics provider· Management of product inventory and ensure alignment with commercial forecast· Updating and maintaining master pricing databases· Maintain customer pricing contracts in respect of price adjustments· Prepare pricing information for management in marketing, finance and sales· Manage tender and contracts processes· Write reports for senior management and deliver presentations· Assist the Drug Safety Officer and Quality Assurance Manager in the capture and archiving of vigilance reports and complaints.Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.