Job Title: E-Commerce Lead – KSA

Reporting To: Digital Marketing Manager
Location: Cairo, Egypt
Department: E-Commerce
Employment Type: Full-Time

Role Overview

We are seeking a commercially driven and results-oriented E-Commerce Lead – KSA to drive online sales growth and strengthen marketplace performance across the Saudi market. This is a high-impact role responsible for leading the end-to-end commercial execution, optimization, and expansion of key e-commerce and quick-commerce channels.

The successful candidate will own digital marketplace performance, enhance digital shelf excellence, and translate online visibility into sustainable revenue growth while collaborating closely with cross-functional teams.

Key Responsibilities

1. Channel Ownership & Commercial Growth

• Drive sales growth, revenue, and profitability across assigned e-commerce and quick-commerce platforms.

• Develop and execute channel growth strategies aligned with business objectives.

• Negotiate commercial agreements, promotional activities, and Joint Business Plans (JBPs) with platform partners.

• Plan, implement, and evaluate promotional calendars, seasonal campaigns, and platform-specific activations.

2. Marketplace Management & Operations

• Serve as the primary contact for key marketplace and quick-commerce partners.

• Oversee daily marketplace operations to ensure optimal product visibility, search ranking, and digital shelf execution.

• Manage product listings, content optimization, images, descriptions, and keyword strategies to maximize discoverability and conversion.

• Ensure pricing accuracy, promotional compliance, and seamless customer experience across platforms.

3. Channel Expansion & Business Development

• Identify, evaluate, and onboard new digital sales channels and online retail partners.

• Manage listing, integration, and launch activities for new platforms and marketplaces.

• Explore emerging digital commerce opportunities to support business growth.

4. Inventory & Supply Chain Coordination

• Monitor inventory availability across marketplace fulfillment centers and distribution hubs.

• Work closely with Supply Chain, Planning, and Logistics teams to ensure product availability and minimize stock-outs.

• Support demand forecasting and inventory planning activities to optimize sales performance.

5. Analytics & Performance Management

• Monitor and analyze key performance indicators including sales, traffic, conversion rates, basket size, and return on ad spend (ROAS).

• Develop performance reports and provide actionable recommendations to improve business results.

• Track customer reviews, ratings, and marketplace health metrics to maintain strong brand reputation.

• Monitor competitor activities, pricing trends, and market developments to identify growth opportunities.

Qualifications & Experience

Education

• Bachelor's degree in Business Administration, Marketing, E-Commerce, Data Analytics, or a related field.

Experience

• 4–6 years of experience in E-Commerce, Digital Sales, Marketplace Management, or Online Commercial Operations.

• Proven experience managing major e-commerce and quick-commerce platforms.

• Experience within FMCG, Consumer Health, Personal Care, Retail, or other fast-moving consumer sectors is highly preferred.

• Experience managing the Saudi Arabian market is a strong advantage.

Technical Skills

• Strong expertise in marketplace management platforms and seller/vendor portals.

• Advanced Microsoft Excel and data analysis capabilities.

• Strong understanding of digital commerce metrics, online merchandising, and marketplace optimization.

• Experience with e-commerce analytics and reporting tools.

Key Competencies

• Commercial Acumen

• Strategic Thinking

• Results Orientation

• Data-Driven Decision Making

• Ownership & Accountability

• Stakeholder Management

• Problem Solving

• Project Management

• Negotiation Skills

• Agility & Adaptability

• Cross-Functional Collaboration

What Success Looks Like

• Consistently delivers sales growth and profitability targets.

• Drives best-in-class digital shelf execution and marketplace performance.

• Builds strong partnerships with key online retailers and platform stakeholders.

• Identifies and capitalizes on new growth opportunities.

• Demonstrates a proactive, ownership-driven approach to solving business challenges.

• Successfully balances multiple priorities in a dynamic and fast-paced environment.