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City Head-Operations

Job Description

Kick-start and ensure smooth operations across the city.
● Setup and manage teams, build functions, scale up across the paradigm and lead the P&L for an entire city,
as a P&L leader.
● Devising sourcing strategies, designing rider training modules and retention strategies.
● Monitor service levels and point of contact for complex problems.
● Plan and implement supply penetration locality-wise, set-up order placement mechanism, prepare revenue
model (Commission based Model/ fixed package model).
● Work actively with the Marketing team to conceptualize campaigns, create brand awareness and lead the
BTL activities on ground.
● Prepare and implement hiring plan based on market potential and scope of business development
● Placement of resources based on virtual locality allocation
● Conducting training session on orientation about the business and respective functioning of verticals
● Allocating localities to the zonal/area managers and they further
● Proactively experimenting new processes and technologies thus promoting an Innovative and
Entrepreneurial culture within the team.
● Tracking daily/weekly targets of supply on-board and monitor supply penetration locality/zone wise