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Job Description

System Engineer AVAYA UCC

Bern, Basel, Zürich, Luzern - Switzerland


German speaking role



The Company

Swiss subsidiary of a leading European ICT services provider, the company delivers to a wide variety of clients and industry sectors, solutions and services with a focus on Unified Communications and Collaboration Technologies, enterprise networking and workspace management.

The company offers an exciting opportunity in an innovative and dynamic environment with advanced working conditions and training opportunities, within a skilled and motivated team.


The Role

  • Implementing complex Avaya Aura UCC projects.
  • Administrating, maintaining and keeping updated documentation of the systems.
  • Supporting the preparation of quotations.
  • 2nd / 3rd level support and on-call service.


The Person

  • You hold an engineering degree in computer science, telecommunications or equivalent experience.
  • You have a very good knowledge and practical experience with VoIP, particularly with Avaya UCC systems.
  • You possess Avaya Certifications ACIS / ACSS.
  • Knowledge of CTI applications, LDAP / AD, network and client server operating systems is an advantage.
  • You have an interest in constantly learning new technologies and the desire to progress professionally.
  • You have a customer-oriented way of thinking and acting and you enjoy cooperating with various internal and external partners.
  • You are a team-player, also independent, open and communicative.
  • You speak German and English fluently.
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Dominique Varloud
+41 78 613 49 12