In order to sustain its growth in Belgium, My client, a fast growing IT Services company, is URGENTLY looking for a Sr PROJECT MANAGER. This position is based in Brussels
Position summary and primary objectives
The main focus of the Senior Project Manager (SPM) is to lead and direct concurrent projects classified as complex projects, cross business units. On top of this, the SPM may also work closely with a variety of stakeholders, including client, vendors and contractors in larger scale projects.
The responsibility of the SPM is to interface with all project stakeholders to take projects from original concept through to final implementation, including interaction with the Pre-Sales teams and the transition to Service Operations.
The SPM shows superior decision making skills and assertiveness. He/She is able to take rational decisions based on a minimum of high level information, provided by his/her team members and stakeholders. He/She can delegate, while keeping control of the project or programme.
The SPM has the ability to reduce accurate project info into an elevator pitch. He/She feels comfortable summarizing project status to higher management and/or C-level. His/Her pitch is factual and solution oriented.
The SPM is proficient in Time and Priority Management. He/She manages his projects autonomously and will assess correctly when extra management’s attention is needed to keep the project on-track. He/She will present facts in a concise way and defining solutions to mitigate risks.
Provide pre-sales support
The SPM engages with the Pre-Sales & Sales teams in order to adequately scope and cost project solutions. The pre-sales scoping of the project would involve the completion of a proposal that includes, when applicable Project Management portfolio description, governance model, detailed task schedule, resource allocation and cost breakdown.
The SPM continuously strengthens his/her relationship with Presales Consultants and Bid Managers. The SPM can provide input, based on his experience, in order to define a competitive but realistic pricing.
The individual will be required to promote project services to both external and internal clients. He/She can assist the Sales Team, meeting the Client during the Engagement Phase and presenting the proposals.
During project delivery or client engagement, the SPM is expected to identify opportunities and influence the sale by conducting a business conversation with the client and positioning consulting and professional services offerings.
Manage project delivery
The SPM has solid negotiation and presentation skills. He/She has a natural way of leading and motivating team members. He/She is meticulous and adheres to the Quality standards/requirements, eg. project documentation and traceability.
The SPM ensures that the project delivers the as-sold solution, remains within the baselined budget and is delivered on time, while achieving quality criteria and maintaining client satisfaction. This task is crucial and early communicated on budget changes using the various tools like SAP, ChangePoint,...
This individual will manage delivery of the projects according to the PMI knowledge areas (Primer) or via Lean-Agile. This includes project scope control and management of change variations. He also communicates with key stakeholders regarding the status of projects.
The SPM knows the boundaries of the project scopes and is able to negotiate professionally and successfully with all stakeholders involved.
The SPM has an excellent understanding of the general accounting principles. He/She understands the impact of his project decisions, on the company results. Being owner of the project budget, the SPM aims to improve the project margin as defined in the initial project baseline. He/She understands the need for correct financial reporting and guarantees accurate P/L information. He/She is aware of his responsibility to provide project data on time for Management’s analysis.
The SPM is an advanced writer. He/She can write qualitative documents of different sorts, serving different purposes and audience (meeting minutes, professional mails, steerco slides, summary documents, project plan, ...). The SPM has the ability to be concise and comprehensive.
Ensure client satisfaction
The individual demonstrates a strong ability to engage with various stakeholders and takes responsibility for stakeholder management, particularly external stakeholders. The individual manages client satisfaction, commitment and expectations to high service levels and manages escalations adequately.
He/She acts as the single point of contact whilst taking accountability for all escalations relating to the project. This individual also ensures that the Project Team displays the right level of client engagement.
Delivery team management
The individual needs to be able to lead teams effectively within a matrixed environment. He/She acts as people managers and provide feedback to the relevant line managers. The SPM ensures that the project team has access to the project management tools and have the general means to perform their role. This individual will coach and mentor project team members and colleagues.
The SPM has an analytic mind, which allows him to breakdown the project into a clear Work Breakdown Structure (WBS) for his team members. He/She is able to explain the WBS to his teams, and can align their efforts during the project.
The SPM refrains from diving into the technical details: he focusses on managing the project (Helicopter View) and relies on his technical resources to handle the technical part.
The SPM honours the right balance between staying in control without understanding all the ins and outs of the project.
Personal attributes and skills
The SPM is a truly motivational, positive and inspirational leader. On a daily basis, the project team members benefit from his mature professionalism and his/her track record in successfully dealing with complex situations. His/her attitude and business acumen inspire his/her colleagues to assess situations from a different angle and to challenge themselves to grow new interpersonal skills and try different approaches.
The SPM acts as role model to the teams. He/She displays assertiveness and acts as an example when it comes to client satisfaction and stakeholder management and professional attitude. He/She has the ability to work in high-pressure situations. The individual possesses advanced communication, influencing and negotiating ability. He/She displays confidence and the ability to manage large teams of people/several project sub-teams. He/She is detail focused with problem solving ability.
Strong business acumen and a good understanding of general technology concepts are required. The individual is an expert in project change management. The individual has an excellent understanding of project life cycles and takes responsibility for all aspects of the projects.
For further information or application, please reach out on firstname.lastname@example.org or call directly on +32 477216520.