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Job Description

Our client is a fast growing international Data Management and Protection business in a market which is
growing rapidly. They are an international company with offices in the UK near London as well in South Africa in Johannesburg and Cape Town (Stellenbosch).

Technical documentation:
Creating and maintaining product manuals and supporting material.
Creating technical knowledge base articles using HTML.

Editing and proofreading company collateral on an ad-hoc basis.
Styling and formatting documents, web pages, presentations, etc.

Communication with resellers via e-mail and Partner web portal.
Liaise with third parties to ensure publishing, printing, translation and website tasks are
completed successfully.

Assisting the marketing team in writing short copy.
IT blogging according to SEO guidelines and marketing objectives.

Relevant tertiary qualification

General IT knowledge
Working in a software development environment
Technical writing or other writing disciplines

Skill set requirements
An excellent command of the English language.
A good grasp of UK vs. American grammar and spelling.
Ability to reword information for conciseness and comprehension for the target audience, for
example, headlines and body copy for the web, e-mail campaigns and general correspondence.

Strong research skills.
Basic HTML or web design, and basic graphic design and image manipulation experience.
Advanced knowledge of Microsoft Word.
Computer-literate using Microsoft Windows.

Short and long copy writing experience.
Technically inclined (primarily Windows).
Mac and Linux experience.
Adobe Photoshop, Illustrator and InDesign experience.
Experience with single-source documentation tools, such as MadCap Flare and Oxygen.
Knowledge of SEO and writing for SEO.

Report to: Product Manager
Liaison with: Other developers, Product Manager, QA Manager, external third parties
Promotional opportunities: Open