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Business Support Systems Administrator

Job Description

Title:  Business Support Systems Administrator
Area:  CBD, Cape Town
Salary:  Market Related

Brief Description:
One of our clients that are the largest chain of retail stores is looking for a Business Support Systems Administrator who will be providing ongoing system support, application and process support, user maintenance and financial master data maintenance across the financial systems thereby supporting accurate recording and reporting of financial transactions.

3 year Degree/National Diploma in Financial  Accounting and/ Information Systems

Experience and Skills
Basic accounting experience
Information processing and database concepts
Mainframe environment and batch processing experience
Relevant practical experience in specialist area of support
Experience on applications relative to specialist area
Experience on Finance processes and systems
Knowledge of Business IT systems (Oracle, Recon Assist, Hyperion)
Analytical skills
Problem solving ability
Understanding of Finance processes
Process thinking ability
Unicenter incident tracking system experience

Brief Key Performance Areas
Ensure Items on the interface and error files are cleared for all Oracle Modules for company.
Ensure weekly periods are closed for all Oracle Modules on timely basis
Ensure month end period close process managed and planned for companies
Appropriate access granted on a timely basis for companies and Franchisees and Suppliers
User maintenance request actioned on a timely basis (repeat)
Effective incident and change communication
Hierarchies are accurate and aligned(Oracle Financials and Hyperion)
Segments accurate and valid with agreed service levels
Representing Finance at the new store forum
Ensure new store is set up on Oracle and Recon Assist
Supplier Master Data changes complete, accurate and valid for Trade, Non-Trade and imports for companies
Companies Reconciliation.
Customer master data changes complete , accurate and valid
Inventory master data changes complete accurate and valid
Complete operational schedules and commentary
Hyperion -Reviewing and resolving key system error reports
Loading all MGX archive CD’s onto the server for all business units
Ensuring that EFT payments for company runs are successful and escalating any issues identified
Influencing accountants and financial managers on appropriate hierarchy structures and month end processes
Responsibilities and menus well designed and tested and appropriate access granted for all Oracle modules
Supporting all users on iProcurement
Creating and Managing Item descriptions
Creating catalogue hierarchies
Linking suppliers and categories
Document Routing of requisitions
Copying, cancelling and changing requisitions
Setting up new buyers
Assigning and amending Buyer PO categories
Monitoring workflow processes
Viewing and responding to Notifications
Vacation rules /reassigning notifications
Assist user with iExpense system issues
iExpense audit errors of expense reports
Maintain Electronic Forms
Training users
After hour support

New Business Initiatives
Input into the design, development, testing, training and implementation of new business initiatives e.g. Oracle , Recon Assist , Hyperion

Communication with Stakeholders
Integration with IT support teams and business users in order to effectively resolve and manage business system and process application problems

For more information please email