Job Description

Your Responsibility


Transmission (Tianjin) Co., Ltd.

is a wholly-owned subsidiary of

Volkswagen Group China, that

broke ground for a new

transmission plant in Tianjin in

September 2012. Within the next 3

years, this plant will introduce three

new types of transmissions to the

Chinese market, which due to high-

end technology will set new levels

for our customers in terms of quality

and driving comfort.



Manage PC client strategy and control concept based on Group requirement and

standard (including deployment, update, and maintenance)

Create Client Service related documents like work instructions, handbooks, guidelines

and manuals

Provide user support, incident management and documentation of solutions from

strategic level

Install PCs (manually and via tools like Microsoft SCCM) and set up the configuration

for the individual user

Manage and control measure definition for Client Service related hardware including


management of IT stock material, 3   party maintenance, warranty handling and IT



material applications

Manage the external client support team from technical side

Act as point of contact for users, UHD and the IT team



Your Requirements


Furthermore, the new plant in

Tianjin will be one of the first of its





Successful completed Bachelor Degree or above in Computer Science, Information


kind to implement the globally

successful “Think Blue. Factory”-

Concept. Hence, our company not

only targets highest production

standards, but also aims to

consequently achieving most

sustainable and effective usage of

all resources.


Management or a comparable field of study



Familiar with Microsoft windows architecture and technology

Good communication- and coordination skills

3+ work experience in IT client management relevant areas

Good command of English; German will be a plus

Excellent understanding of Information technology

ITIL V3 certification preferred


Our Offer



Great opportunities for professional and personal development

Diverse and challenging tasks