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Engineer, Technical After sales, 售后技术支持工程师

Job Description

Brief introduction 简要介绍


Key Responsibility description关键职责描述

1. Design of serviceable product可服务性产品设计 (20%)

Define maintenance & repair methods for relevant vehicle components incl. the HV-system.

Define corresponding workshop equipment & tooling incl. special tools, replacement parts and documentation in order to achieve high product serviceability.


2. Diagnostics system诊断系统 (20%)

Conduct diagnosis definition meetings for relevant components incl. HV-system.

Define diagnosis and flash requirements with involved partners of engineering and production. Implement abovementioned requirements in after sales diagnosis tool.

Perform quality assurance on diagnosis tool system and data based on tests and field feedback.


3. Customer and Retail literature客户及零售资料 (20%)

Develop and implement product introduction- and service manuals,

Develop and implement customer- and repair manuals,