Lead Brand Ambassador/Customer Service Supervisor
- 3-5 years of Supervisory/Team Lead experience in a Call Center/Customer Service environment servicing Luxury Brand for VIP customers in the GCC market.
- Must have experience managing call center agents, Maintaining Quality control, Training agents and handling escalations from VIP customers
- Must Be excellent in both English and Arabic (speaking and writing);
- Have a good knowledge in MS Office Tools (especially Excel);
- Have strong project management, organizational, planning and training skills;
- Have a Bachelor’s degree;
- Have good eye for detail.
- Arabic Nationality highly preferred