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Lead Brand Ambassador/Customer Service Supervisor

Job Description

  • 3-5 years of Supervisory/Team Lead experience in a Call Center/Customer Service environment servicing Luxury Brand for VIP customers in the GCC market.
  • Must have experience managing call center agents, Maintaining Quality control, Training agents and handling escalations from VIP customers
  • Must Be excellent in both English and Arabic (speaking and writing);
  • Have a good knowledge in MS Office Tools (especially Excel);
  • Have strong project management, organizational, planning and training skills;
  • Have a Bachelor’s degree;
  • Have good eye for detail.
  • Arabic Nationality highly preferred
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Nizar Lalani
+971 4 430 9971