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Endpoint (Server & Desktop) Security Resource

Job Description

Endpoint (Server & Desktop) Security Resource

Budget : (9,000-11,000AED) ,( Rs. 1,80000 – 1,98000) per month


Role Activities:

·        Work on Onsite (UAE)

·        Handle Implementation of various Endpoint Security Solutions

·        Handle Majorly the Implementation Projects of the Network Security Products like Endpoint AntiVirus, Patch Management, PIM & FIM Solutions

·        Handle Post-Sales Support on various endpoint security solutions

·        Ensure all the calls / requests, which are logged / escalated to him are updated as and when reported and solve them as per the SLA

·        Co-ordinate directly with End Customer / Vendor when required to solve cases

·        To ensure that all cases details gets logged / updated in at Case notes and logical closure of the calls.

·        To do advanced troubleshooting by taking remote sessions of customer setup if needed

·        Do Solution / Architecture design

·        Go of PreSales Meeting with Sales team to handle initial endpoint solution

·        Involve on BOQ Sizing & Architecture Designing on the solutions which are being worked.

·        Contribute to Technical Knowledgebase on the solved cases

·        Involve in weekly discussion on the Closed & Open Projects / Support Activities



Endpoint Protection – Mcafee, MalwareBytes, CarbonBlack (Bit9) etc.

Patch Management Solutions – Lumension

File Integrity Management (FIM) – Tripwire

Privilege Identity Management (PIM / PAM) – Beyond Trust / Arcon

Knowledge on Server Operating Systems


Added Advantage:

Knowledge on Networking


Certifications:  Any Security Solutions

Experience: 4+ Yrs of relevant work experience in the above product lines which include installation & troubleshooting on the Mandatory Skillset.

Team: UAE Team - Dubai

Expected Joining Date: At the earliest. Preference will be given to good candidates who can join immediately.