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Job Description


  • Provide technical presales support to the sales leaders and sales teams on avaya solutions portfolio to help them achieve their targets.
  • Strong technical understanding of IP telephony, Unified Communications & Contact Center technology in Avaya platforms.
  • Strong understanding of data networking technology.
  • Overall understanding of a customer IT infrastructure landscape.
  • Prepare technical proposals including architecture design and Bill of Materials
  • Understands Customer's business and effectively captures their technical Needs.
  • Possess the acumen and the ability to translate technology concepts into operational and strategic business objectives for customers.
  • Work collaboratively across regional/sales teams, contributes in knowledge sharing for self and team development, awareness and compliance to organization's policies and processes.


Education: Bachelor’s degree or technical certification required (i.e. Avaya preferred). Relevant and significant experience above requirement may substitute for some of the education requirement.

Experience: A minimum 5 years of Avaya experience preferred. This includes Avaya experience in pre-sales engineering. In addition, demonstrated strong and solid experience in the following key areas:


  • Information Communications Technology (ICT) sector
  • VOIP and Data Network
  • Understanding overall IT infrastructure/technology landscape of the customer organization.
  • Experience Avaya IP Telephony & contact center.
  • Experience with consulting on software development, security, networking, WAN optimization, wireless networking, and contact center applications


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Neetu Gandhi
+9714 361 4601