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Chief Information officer -West Africa Region

Job Description

Job Title: Chief Information Officer-West Africa Region

Client:        Banking Institution

Location:   Ghana

Salary:      Excellent / Competitive Package


About The Role:

The Chief information officer (West Africa Region Africa)is responsible for;

  • Aligning the regional IT objectives and programs to the company’s objectives and strategies while coordinating Information Technology and Information Systems across the region.
  • all technology solution delivery (Internal/vendor/off-the-shelf solutions) and enhancements across the region.
  • Managing internal and external application development & deployment in line with best practices.

Key Responsibilities:

1.         Technical Excellence

  • Architecture:

Possess a good knowledge of design patterns, solution/service oriented architecture, API management and micro-services architecture.

  • Frameworks, languages and environments:
  • Possesses a good knowledge of diverse development domains - languages, frameworks (ORM, Entity, Hibernate), utilities, development environments.
  • Possess a good knowledge of Continuous integration and Continuous deployment
  • Good knowledge of solution risk assessment, security considerations, authentication and authorization best practices.
  • Good knowledge of agile development best practises
  • Technology Management:
  • Good knowledge of project management, work breakdown structure, execution, reporting and project governance.
  • Develops, recommends and implements long-term and short-term technology plans, budgets and programs that support and align with the strategic objectives of the region and the goals of the business lines, while maximizing the mix of in-house versus outsourced solutions and vendors

2.         People Management

  • Drive interview and selection process and recommend suitably qualified candidates for consideration and final appointment by the authorised official
  • Drive good work culture, team responsiveness and healthy work balance
  • Facilitate team education & knowledge transfer by training and knowledge sharing session
  • Build team structure to aid a systematic relief process and business continuity.
  • Imbibe emotional intelligence skills and adequately apply where necessary

3.         Manage Development Process

  • Develop and implement IT standards and procedures to aid in the development of high quality software
  • Ensure that all members within the region understand and follow existing IT standards.

4.         Innovation

  • Must be ontop of technology stack and learn the latest developments and techniques, as well as broader industry-wide trends
  • Drive and sponsor innovation in the team work
  • Build team spirit and desire to experiment and try new things and unconventional solutions.
  • Build creative solutions adopting cutting edge technologies. Must be forward thinking and daring

5.         Support Troubleshooting efforts in production systems

  • Manage and drive third-level support within country teams
  • Provide support to third parties on solution on boarding and management

Qualifications and Experience


  • First degree in Computer science or Engineering or other related fields
  • Masters’ Degree or IT professional qualification will be an advantage


  • Minimum of 10 years’ experience, out of which 5 years must have been spent in a managerial role
  • Work related experience must consist of operations and information systems management experience in the financial services industry


  • Banking products/services
  • Object-oriented programming languages e.g. Java, .NET etc.
  • Technologies that can drive banking operations
  • Finacle Technologies
  • Experience in designing and building scalable and robust solutions in large web application deployments


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