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Head - Financial Crime

Job Description

Job Title:                                              Head, Financial Crime

 Reports to:                                         Chief Operating Officer


To Implement proactive fraud prevention and detection solutions across the Bank  through undertaking fraud risk assessments and fraud awareness programmes designed to mitigate fraud risk and loss.


•Fraud Prevention and Detection

•Loss analysis, reduction and mitigation



•Minimum educational qualifications required – Bachelors Degree

•MBA or ACIB is desirable

•A sound grounding in general banking

•Computer literate 


•5/10 years  general banking experience 

•Experience with Security Agencies is a plus

Personal competencies:

•Written and verbal communication skills

•Good listening skills

•Assertive and resilient

•Decisive with the ability to make clear decisions

•Exacting – considers all the facts, options and outcomes prior to making decisions


•Personable – friendly and open to others, with the ability to interact with ease


•Action orientated, persistent and resourceful

•Achievement orientated


•Principled and focused

•Positive and motivated

Problem solving:

•Has a sound recall of processes and previous experience in order to assist with identified problems

•The ability to deal with a diversity of problems, using sound judgement and direction.

•The ability to deal with routine issues as well as customer interface when required.


•Ability to deliver results within agreed time frames

Decision making:

•Has the ability to make sound decisions based on the limited information, risk related factors and business needs.


Fraud Awareness:

•Assimilation, analysis, publication and dissemination of fraud awareness material monthly and on ad hoc basis

Fraud Risk Assessments:

•Develop and carry out fraud risk assessments on identified high risk areas

Pro active Monitoring:

•Undertake an audit against HR records of new joiners and leavers to identify ghost employees still on the banks payroll system

•Monitor staff posting rights on Bank Master and other systems in use

Coaching and specialised training:

•Training – Carry out coaching and training workshops identified as specialised initiatives on general banking principals targeting Duty of Care where fraud and losses are evident

•Target induction training programmes creating awareness on fraud

Internal and External Networking:

•Hold regular meetings with assurance providers (Audit, Risk Assurance, Compliance) on high risk areas requiring focus, lessons learned and exchange of information.

•Establish and maintain Fraud Focus Groups across departments in conjunction with Investigations personnel.

Routine Control:

•Identify process and procedural areas of weakness from Audit/ Risk Assurance and Forensic reports and develop fraud risk mitigating controls to prevent re-occurrence

•     Development and maintain a culture in conjunction with Business units that focuses on prevention of fraud and security losses                  

Loss Control :

•Identify losses and analyse trends affecting the countries and take the necessary steps to prevent a re-occurrence by conducting in country workshops

•Monitor internal controls and endeavour to ensure the adequacy and effectiveness of controls to improve routine controls to minimise losses

Loss Prevention:

•Minimise the loss exposure to the Bank through in fraud prevention workshops

• Analyse areas of potential risk to enable the Bank to take corrective measures to avoid further loss exposure

•Assist countries with remote audit function


•Research Special reports and implement software acquisitions to mitigate fraud risk in conjunction with centre AFCC

•Data mining of staff activities and look for ghost employees

•Spot check exception reports (daily transaction journal, staff transaction journal) for fraud and irregularities

•Implement application and transactional fraud detection capability

•Increase control / reasonability measures (e.g. value capping and velocity checks)

•Identify exposures

•Access information requests from law enforcement through single channel  conjunction with Country legal.


•Abide by the bank’s ISMS (Information Security Management Systems) policies and procedures

•Safeguard the bank’s information assets in accordance with its ISMS policies and procedures


•Undertake the annual mandatory refresher training organised by Compliance

•Report all suspicious or fraudulent activities to Compliance or via whistle-blowing toll free line