Head of Planning & Performance

Job Description

Job Title:                   Head of Planning & Performance

Client:                         E-Commerce

Location:                     Ghana

Salary:                         Competitive Salary Package + Benefits

Job Purpose:

The Planning & Performance function at the Company is responsible for anticipating and structuring the planning & performance activities for the country. We are a cross functional team delivering what is right for the country agnostic of function or agenda.

The role encompasses eight clearly defined dimensions:

·      Steering country on full P&LL to profitability across GP1/GP2 & GP3

·      Producing and owning Monthly/Weekly performance planning

·      Constantly refining and improving our approach to deliver on our budget and vision

·      Prepare mid-month and monthly Performance reviews

·      Launching/implementing and monitoring performance steering actions across marketing/commercial/ops and Company Services

·      Lead performance steering and execution of Tier 1 events in country

The Head of Planning & Performance is managing and coordinating high impact actions and projects across all functions commercial/marketing/Ops and Company Services. The aim is to bring exceptional profitable usage growth.

The Head of Planning & Performance is a key contributor to delivering a profitability and sustainable Company with world-class customer experience and ensuring Company becomes the most beloved shopping destination for Africans.


·       Defining and monitoring monthly performance across and full P & L identifying and conducting root cause analysis on deviations ensuring all departments are aligned with the expected trajectory

·       Leading the defining and implementation of performance steering actions to growth in the profitable usage of Company

·       Giving weekly visibility on key deviations versus Business Plan for the country

·       Assessing every month, the deviation versus Company Services SLA (Service Level Agreement) to avoid any extra cost due to lack of planning accuracy

·       Leading locally the Tier 1 event execution across functions

·       Launching/implementing and monitoring performance steering actions across marketing/commercial/ops and Company Service


·       Ability to execute cross functional performance plans

·       Strong interpersonal skills

·       Advanced analytical skills

·       Organized

·       Structured

·       Fast learner

·       Resistant to stress

·       Independent with a strong ability to go further than the expectations

Skills & Experience

·       Top Business / Engineering Schools and Universities

·       5 years’ experience

·       A significant experience in ecommerce, management consulting, venture capital, company creation or category management (retail) would be appreciated

·       Proficiency in MS Office and Excel (VBA would be a plus)

·       Ability to analyse large data sets to make strategic decisions

As a whole, we expect someone passionate, creative and able to work efficiently. We expect a leader.

Client Offer:

·       A unique experience in an international, entrepreneurial, yet structured environment

·       An unparalleled personal and professional improvement as our longer-term objective is to train the next generation of leaders for our future internet ventures

·       The opportunity to be part of a team full of talented people with the best backgrounds

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Imo Etuk
44 7960 88 41 75