Customer Service Representative
Salary: Up to £22,000
- We are currently looking to recruit a new member to join our courier customer services team currently based in Feltham.
- Our team delivers an unparalleled level of service to our clients and we want you to be a part of this and as the business continues to grow we actively encourage internal career progression with the team fully supporting you along the way with full on-job training.
- You will be part of a team delivering our clients with a genuinely professional and amazing customer service experience in a fast paced environment whilst staying calm under pressure.
- You will be taught the skills needed to answer enquiries relating to courier shipping within the UK and worldwide, dealing with client enquiries via phone, email and online chat.
- Previous experience in a Contact Centre/Customer Service role
- Able to work well in a fast-paced environment
- Friendly and customer-focused
- Excellent telephone manner and computer skills.
- Good geographical knowledge would be an advantage.
- Full training is provided
- 28 days holidays (this includes Public Bank Holidays) plus one extra day off for your birthday
- Monday to Friday on a weekly rotating shift (08:00hrs - 17:00hrs & 09:30hrs - 18:30hrs)
- 1 in 3 Saturday morning shift (08:00 - 12:00) at £70.00 per shift.
- Career Progression
- 24/7 online and telephone Employee Assistance Programme
- Choice of Weekly or monthly pay
- Free Fruit
- Pension scheme
- Company Sick scheme
- Free onsite staff parking
Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.