Job Description

Tasks:

  1. Assign work to team members and ensure it is done in a timely and accurate manner.
  2. Create and maintain a culture where working safely is the highest priority.
  3. Responsible for proper maintenance, repairs, and any calibrations applicable on all Field Service equipment. This is to be done timely, efficiently and economically.
  4. Monitor, assess workflow and internal administration process in service activity, recommend changes to improve efficiency, induction and performance evaluation.
  5. Management and control of central and regional services and work of employees at these sites.
  6. Continuous maintenance of equipment and parts documentation and qualification and of other technical conformity documents.
  7. Work with internal departments to communicate pertinent information, make recommendations for improvements, etc.
  8. Maintain direct contact with current or prospective customers. Resolve complaints. Prepare customer service repair quotes, presentations, cost reports, etc.
  9. Pursue and develop new service business.

 

Qualifications:

  1. Degree in mechanical engineering domain
  2. 5+ years related work experience in customer management/customer service related field
  3. Fluent English
  4. Demonstrated problem-solving skills
  5. Detail-oriented, conscientious and able to work independently
  6. Strong organizational and analytical skills
  7. Excellent verbal and written communication skills
  8. Proven ability to multi-task effectively and produce accurate, timely results in a fast-paced, constantly changing environment
 
Get Jobs Like This By Email

Contact

Csaba Patko
+36 1 336 2414
 
×