Our client is a global specialty chemicals company, leader in special additives for plastics, lubricants and water management.
TECHNICAL DEVELOPMENT SPECIALIST
Industrial Water and Process Water Treatment
Hierarchically reporting to the Head of Global Center of Expertise Water & Oil Treatment Management, the candidate will deal with:
v Managing the pre and post technical sales support of products (antiscalants, corrosion inhibitors and phase separation aids) to international Clients, mainly involved in industrial water treatment market (especially cooling and boiler water treatment) and process water treatment market (especially desalination and reverse osmosis), through direct contact with customers as well as through support to the dedicated sales organization and agents/distributors network;
v Supporting Sales and marketing force with technical data sheets, test data, applicative data of finished formulations containing the company products and quotations.
v Provide technical advice and solutions to meet customers specific application requirement base on company standard and customized products.
v Promoting, also at trade shows, sales meetings, and customer sites, the development of new products and applications, coordinating activities between final customer and internal or external laboratories of research;
v Constantly collaborating with Application Lab, Quality Control, R&D and Production Departments to define plans of research and technological improvement of products to meet market and customer requirement.
v Organizing and conducting technical and updating product training courses for customers, sales organization and distributors network;
v Manage On-site trouble shooting and field trials at customer locations in a team work along with sales and marketing team.
v Troubleshooting customer complaints via telephone, email, or onsite visits
v Manage multiple projects effectively with excellent organizational and problem solving skills
Chemical Engineering or Industrial Chemist or Chemistry University Degree/Master/PhD. She/he has developed at least 3 years of hands on or field working experience in technical services or technical support (such as reverse osmosis plant chemical maintenance and/or operation)/technical services/Water Treatment Application Laboratory roles for international companies involved in Industrial Water & Process Water treatment applications (with technical and chemical experiences in handling cooling, boiler and waste water treatment, desalination, reverse osmosis).
She/he has a strong interest in water chemistry and has good sense of technical knowledge about water treatment systems (cooling towers, boilers, reverse osmosis, thermal desalination, power plants) and the typical chemistry issues related to water such as corrosion, scale formation, dispersion, biocide, phase separation (mechanism and function of flocculants / coagulants) and biology/biochemistry of biofouling and organic fouling.
He/she has also developed expertise in Water treatment testing for measuring performance of formulation and actives (corrosion and scale control in particular) and is obviously in possession of a formulation know-how.
Fully proficient in English (both oral and written), he/she is available for frequent business trips to foreign countries.
Strongly motivated, charismatic, highly technical/business oriented, good common sense with ability to take initiative and work in a demanding environment, the candidate has natural attitude for team work and cross-functional collaboration.
LOCATION: MILAN or home office based