End User Computing Admin

Job Description

Job Title:                   End User Computing Admin

Client:                        Information Technology

Location:                   Tokyo, Japan

Salary:                        JPY 6,000,000 - 8,000,000

Japanese Language - Business Level (Need not be JLTP certified however business level fluency is required) English Language- Business Level

  • Expert in Desktop Remote support
  • Expert in windows 7/8 /10 OS related issues.
  • Expert in Active directory and Windows administration @ L1/L2
  • Manage Desktop (software and connectivity) incidents through to resolution.
  • Provide standard and approved software (operating systems and standard office applications) support and the remote management of Desktop Devices using appropriate tools).
  • Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, to include, but not limited to, patch updates.
  • Experience in email support, MS office and desktop applications
  • End to end incident, problem management with RCA
  • Troubleshooting experience for desktop L3 related issues
  • Managing mass software distribution and troubleshooting failed deployments.
  • Managing end to end patching for end user devices at the global level.
  • Application & third party patching.
  • Image management for Windows 7, 8 and 10.
  • Ensure that each Desktop Device is installed with the appropriate Desktop image.
  • Platform support for MDM- mobile device management
  • Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements
  • VDI – managing VDI environment with Citrix and VMware View.
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Imo Etuk
44 7960 88 41 75