SKILLS: Sales-force, Sales-force Administrator Certification ( ADM 201 ),
LOCATION- South West London
SALARY- Dep on experience
My client are a successful Sales-force Partner with exciting growth plans for the UK office.
They have a fantastic opportunity for a Customer Support analyst to provide support to the clients by managing issues with in the defined SLA's. You will also act as a liaison between customers and the support engineers helping to provide solutions to product issues, configuration and customisations.
Sales-force Administrator Certification ( ADM 201)
Salesforce.com within a business environment
2-4 years relevant experience with customer success
Industry tool and practices: case management, knowledge base, defect and escalation management
Strong troubleshooting skills
This is an amazing opportunity for someone look to expand on their existing Sales-force experience and join a company at an exciting time of growth and success. Supported with your career development