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Store Manager

Job Description

Store Manager – Italian Speaking
London – Mayfair

We are currently seeking an experienced Store Manager for a new luxury Pastry/Patisserie Store & Restaurant due to open in London’s exclusive Mayfair district very shortly. Our client is an Iconic Italian organisation with a wealth of heritage and prestigious products.

The successful candidate will be responsible for all aspects of the general management of the Pastry/Patisserie shop and bar/restaurant in achieving business results. They will be experienced in this category and be passionate about luxury quality products and service.  As this is a brand entering the UK market for the first time, they will need to be able to work independently, become the brand ambassador for the UK and be able to multi task to achieve a successful launch.

Key responsibilities include:


  • Full sales and KPI responsibility
  • Development of the brand identity, customer following and VIP customer management
  • Recruitment and management of a team of circa 12
  • Opening and then management of the new store
  • Training and development of the team
  • Full stock and service responsibility
  • Maintenance of the image and housekeeping of the store premises and product presentation
  • Is fully responsible for all Health and Safety and food regulations
  • All financial responsibility for the site, products and banking

Skills required:


  • Store Management experience of a luxury Confectionary, Pastry, Patisserie, Food or Café/bar environment
  • Experience working with VIP customers with a premium brand
  • High attention to detail
  • Passionate about customer service and brand development
  • Operational experience of running a high-profile site to include HR, Financial exposure, Stock Movement, Sales Management
  • Fully qualified in Health and Safelty/Food regulation for the UK
  • Languages skills: Fluency in English & Italian