Antal International is a multinational headhunting company with more than 146 offices in 36 countries.
Operations division is a team specialised in talented engineering profiles in production, SCM, Research and Development, construction, quality, design and technical sales and marketing.
Our Client is a World Leader Company in HVAC sector, based in Milan.
We are looking for a: SERVICE TECHNICAL SUPPORT
Provide technical Support for the whole aircon portfolio to B2B and B2C market.
Integration and Back UP with Technical Support people:
- Service Network
- Sales Agencies
- Sales Division Colleagues
- Field Trainers
- Technical Support to Service network by phone, e-mail and on field (dedicated area)
- Technical Support to Call Center agents
- Technical Support to Dealers, Installers, Customers, Field Trainers, Sales Division, Colleagues, by phone, e-mail and on field
- Technical Support to Spare – parts team
- Increase technical skill of Engineers --> Training
- Issuing of technical information to service technicians (i.e. service bulletin, technical note, service tip)
- High School or University (technical background)
- 3 – 6 years of experience in service roles (aircon / industrial sector)
- Good knowledge of technical English and window office pack
- Speed in problem solving
- Good technical skill
- Attitude to work by objective and in team
Sede di lavoro: Milano
Per candidarsi al ruolo, invitate il vostro CV a firstname.lastname@example.org indicando nell’oggetto riferimento: “Service Technical Support”