Job Description


For a prestigious luxury 5* hotel in Milan, 

we are looking for a


A Revenue Director manages the hotel sales and marketing plans by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the local marketplace. 

He/She is responsible for analyzing and presenting financial data that will help the Sales and Management team to make well-informed decisions about potential new business and the market, in general.


Main Duties:

  • Manage and lead the Reservations team through day-to-day operations, as well as strategically guide to achieve Revenue goals 
  • Ensure yield exemptions are investigated and analyzed and new business opportunities are identified 
  • Record and analyze all refused, lost, cancelled and waitlisted business for both Rooms, Conference, Banquet  & F&B 
  • Monitor on daily basis pick up and inventory availability 
  • Gather and analyze statistics, yield information and all other relevant information in order to identify potential new business, markets and trends, and to minimize risk 
  • Prepare a four-month market segment outlook and maintain on a daily basis by monitoring actual results versus forecast for plan achievement 
  • Complete and analyze month-end reports 
  • Record and analyze all refused, lost, cancelled and waitlisted business 
  • Ensure effective information gathering and analysis is conducted in order to identify and maximize on all possible opportunities and minimize any risks 
  • Ensure Team Members have current knowledge for all relevant processes, policies and promotions, as necessary, to perform their duties 
  • Manage staff performance in compliance with company policies and procedures 
  • Recruit, manage, train and develop the Revenue  and Resevations staff.


Job Requirements:

  • At least 7 years of experience as Revenue Director/Manager in medium/large luxury 5* hotels
  • Excellent knowledge of English, both oral and written
  • Knowledge of a second language is a plus
  • Knowledge of Opera 
  • Knowledge of EZRMS, OTA INSIGHT and/or other Revenue Management programs


Location: Milan

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Paola Barbieri
+39 02 80 60 601