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Job Description

·         Heading P&L of the Region, Budgeting, Costing, Cash Flow

·         Management, Cost Benefit Analysis, Strategic Business Planning

·         Ensuring a high Top and Bottom line / Organic Growth in Business

·         To ensure profitability of the business

·         Developing New Business Opportunities

·         Driving and ensuring efficient functioning of invoicing and collections team

·         Ensuring Collection targets are met within stipulated time period iv. Inviting Business referrals from Existing Clientele

·         Reviewing & interpreting the market trends to formulate business strategies

·         Developing Above base business

·         Maintaining a high Client Satisfaction Level

·         To retain and expand existing Business

·         By ensuring high Service Delivery Level ii. Ensuring Zero Escalations

·         Driving Operations, Human Capital and Support Teams to ensure the delivery as per the SLA (Service Level Agreement)

·         High degree of Client interaction

·         Reviewing & interpreting the market trends/ client feedback to attune the business strategies as per the requirements & expectations

·         Enhancing Customer relationship through continuous process enhancements & cost effective measures

·         Team Management and development of a strong 2nd line of management

·         To ensure succession planning and business continuity plan

·         Bringing synergy in teams

·         Strengthening of skills of team members by sending them on trainings periodically

·         Conducting performance reviews of the team members iv. Continual assessing of the team members

·         Responsible for Cross Functional Team Building, Employee development

·         Credit and invoicing Operations

·         To ensure timely collection of bills

·         Managing External stake holders

·         To get the best possible support from the vendors and government authority

·         Liasoning with Labour inspectors and statutory auditors

·         Negotiating with vendors to get the best quality at best price

·         Innovation in Process & People Management

·         Overseeing overall policy planning under standardization of SOPs, financial planning &

·         control, auditing, manpower auditing, police operational planning, monitoring and execution

·         Planning & executing logistical requirement and procurement for organizational

·         requirements, disciplinary matters, etc.