Retails Operational Manager 

Job Description

Skills/Knowledge required

·         Strong project management skills

·         Sound knowledge of retail Operations

·         Knows how to “get things done”. Very strong execution skills

·         Strong written and verbal communication skills

·         A team player / strong people management skills.

·         Strong in excel and analytical thinking

·         A real go-getter. Need “fire in the belly

Job Roles & Responsibilities

·         Support & strengthen Retail operations, monitoring & reporting processes on all outlets.

·         Daily Follow-ups from Territory managers / Area sales manager on store operations, sales & service.

·         Managing Retail department Weekly & monthly meetings.

·         Preparation & presentation of Retail Sales Dashboard to management.

·         Leading Sales & Services training program (Tabdeeli Program).

·         Coaching Territory managers / Area sales manager & store staff on sales and operations.

·         Provide support regarding Gap analysis, Inventory review/IST task, Retail operations manual & GTM preparation.

·         Designing & rolling out sales/service & operations improvements in stores.

·         Support in resolving customer complains.

·         Support in Store New store opening /important company sales events.

·         Weekly & Monthly reporting to Directors.


Minimum 12 years of work experience ideally in a Retail Operations role

Bachelors or Masters from HEC recognized local or foreign college

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Rehan Sikander
+92 348 111 9300