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Technical Manager (Insurance)

Job Description


Technical Manager (Insurance)-Pretoria


AA/EE:                                                   Preferable            

Contract:                                               Permanent

Location:                                               Pretoria (Gauteng)

Available:                                              ASAP


About the Role:

A leading insurance company based in Pretoria is looking for a Technical Manager with a minimum of 5 years experience.  The incumbent will provide technical underwriting expertise to assist the regional manager and relationship managers in managing their broker relationships at both a strategic and operational level


Minimum Requirements

·         Grade 12 (Matric certificate) qualification

·         Higher certificate in Insurance (NQF level 6)

·         5 years experience working in a commercial underwriting department assessing risks, determining                      pricing and terms across all classes of insurance (property, casualty and motor)

·         Computer literate (MS Word, Excel and PowerPoint – intermediate proficiency levels)

·         FAIS compliance as a business requirement

·         Regulatory Examinations (RE) with fully recognised qualification

·         150 credits

·         Thorough technical, product and wording knowledge of commercial and agriculture products

·         Drivers licence

Job Description:

The position calls for a person who will provide technical underwriting expertise to assist the regional manager and relationship managers in managing their broker relationships at both a strategic and operational level, with a clear focus on growth, profitability and efficiency, in line with the Broker Services and company C&P objectives.


The technical manager provides technical underwriting support for the relationship managers and enables quicker decision-making when engaging with our intermediaries, for new business quotes on larger risks, renewals and other technical queries.


Key Responsibilities:

·         Provide technical underwriting expertise and advice for all Classes of Insurance

·         Assist Relationship Managers in explaining complex underwriting principles and decisions to                                intermediaries

·         Balance growth and profit when making decisions by considering the supporting business and regional              strategy

·         Analyse profitability of multi-claimants or renewal of individual policies and recommend corrective                        actions to Regional Managers and Relationship Managers

·         Discuss proposed amendments to pricing models and new covers with Specialist Underwriters

·         Manage – prepare (exception) and measure complex and high value quotes and policy conversions

·         When necessary, discuss and explain Risk Reduction Requirements (RRR) from survey reports and                    negotiate with brokers to obtain buy-in: escalate queries only if unable to resolve to Specialist                              Underwriters

·         Build and maintain effective relationships with key stakeholders

·         Ensure compliance with understanding guidelines

·         Review new business written



·         Knowledge of personal lines product wording and underwriting manuals

·         Basic working knowledge of Re-insurance is a requirement

·         Knowledge of fleet underwriting


·         Appreciation of insurance and underwriting principles

·         Business partnerships

·         Commercial and profit driven

·         Curious about new developments and technologies and application to risk management

·         Excellent inter-personal skills

·         Execution oriented

·         Flexibility

·         Good communication skills (verbal and written)

·         Hunger for improvement

·         Negotiation skills

·         Presentation skills

·         Solution oriented

·         Tenacious

·         Self confidence


·         Delivering results and meeting customer expectations

·         Relating and networking

·         Analysing

·         Applying expertise and technology

·         Achieving personal work goals and objectives

Additional Competencies:

·         Analytical thinking – ability to statistically analyse information and data

·         Conceptual thinking

·         Impact & influence

·         Information seeking

·         Innovation – innovative flair or ability to unlock this in business and people

·         Keen attention to detail

·         Planning and organising – ability to cope with conflicting demands and to prioritise tasks

·         Teamwork & co-operation