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Chief Technology Officer

Job Description

Age: Less than 45 Years
Education: IIT / IIM /Tier 1 Management Institution / PhD in IT
The CTO will be required to create a ‘Technologically Innovative Organization’ under the
‘Educational Institutions’ Brand’ managing not just the Institutions’ Technology
Requirements but also providing innovative solutions to other Educational Institutions
Personal Attributes
 Highly determined to carve out a niche for himself in the organization, should be a
proven a go-getter
 Ready to roll-up his sleeves & work at multiples levels whenever required
 Should have offered Innovative Solutions in previous work profile
 Should have demonstrated a Collaborative Leadership as will have to work with
diverse stakeholders
 Start-up experience in a ‘tech-driven’ Educational Institution / Organization will
be an added advantage
Broader Roles & Responsibilities
Identify & Strategize around Technological Solutions
 Research Technological Innovations used by other educational institutions in India
& Internationally for managing Employees, Students & Faculty
 Identify both short-term & long-term Technological Solutions for the Institution
 Ideate and define company’s IT Vision and Strategy.
 Implement breakthrough innovations in Product Development in Online Learning,
Regular Classroom Teaching, Hybrid Programs etc
 Understand Internal & External Customer requirements, assessing the markets
conditions, evaluating competitive landscape, and positioning the product line to
appeal to the end user.
Monitor & Analyse Tech Performance
 Build and constantly improve the product through data analysis, Student / Faculty
experience and feedback so as to improve productivity, end user engagement and
deliver improved results for the business.
 Define Information Security Policies, Standards, Processes and Risk Certification
and ensure its regular audit and compliance.
 Lead the Integrated Data Centre and its 100% uptime. This includes the
development and design of database strategies, system monitoring and improving
database performance and capacity and planning for future expansion
 Should evaluate Student / Faculty feedback & concerns and integrate them into
future development projects.
Manage Operating and Capital Budgets
 Closely manage the financial aspects of Technology Development in multiple
products like Learning Management System (LMS), ERP, Student Online Registration
Process etc and implementation by managing Operating and Capital Budgets.  Determine how best to allocate funds toward building effective technologies, and
perform careful analysis and forecasting of return on investment for the company’s
Manage Public Relations
 The CTO will be expected to be the public face of the company’s technological
projects and developments.
 He/she will organize and present new technologies or products offered by the
Institution or its subsidiary organizations through multiple interactive modes
1. Proven experience as a CTO or similar leadership role with minimum 10 years of
experience of which minimum 5 years should be around building Technologically
Innovative Products for Online Learning
2. Hands-on experience on Online Learning Platforms, Student Experience
Management & Faculty Challenges
3. Ability for collaborative working with diverse stakeholders like but not limited to:
I. Academicians - Professors, Deans, Vice Chancellor, Institution Head etc
II. Business Operations Teams like Online & Offline Marketing, Admission Sales
through Contact Centre, Student / Faculty Satisfaction units etc
III. Accounting, Administration etc
IV. Internal Tech Team & External Vendors
4. Excellent Communication Skills- should be able to present to ‘Internal Leadership’
as well as to CXO level people in other Educational Institutions
5. Leadership and organizational abilities
6. Strategic thinking and problem-solving aptitude.
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Kavya Chandwani