Job Description

Responsibilities:

  • Management of remote employees of the CC
  • Development of motivation system, training for employees
  • Improving service quality
  • Participation in the selection of employees
  • Increased quality and speed of handling
  • Process Automation of CC

Requirements:

  • Experience in a relevant position from 3 years.
  • Implemented projects to organize the work of remote employees of the CC
  • Implemented cases to improve the work of the CC
  • Experience in implementation of automated control systems for CCs
  • English upper intermediate\advanced

Conditions:

  • Work in the office of Moscow City
  • Competitive salary
 
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Contact

Anastasia Soldatkina
+7 495 935-86-06