Job Description

FOR CANDIDATES WITH FLUENT RUSSIAN

Our client, international B2B middle sized company - gas engines, gensets, gas piston, propulsion systems - looking for a Technical Support in Moscow.

Responsibilities:

  • Technical Support with high issue resolution capabilities for our field technicians, Channel Partners and customers.
  • Remote & on-site trouble shooting and problem analysis for installations worldwide.
  • Detailed site and issue analysis.
  • Leverage Remote Monitoring & Diagnostics tools (remote monitoring and diagnostic) to drive proactive interventions.
  • Cross functional collaboration to resolve technical issues.
  • Flexibility & willingness to support additional tasks related to Service in alignment with business priorities.

Requirements:

  • Educational & professional background in electrical and/or mechanical engineering, degree of higher technical education, bachelor’s in engineering from an accredited university or college.
  • Several years (5+) of practical field experience on reciprocating engines.
  • Knowledge on controls systems.
  • Strong analytical skills.
  • IT-Knowledge (operating systems, network basics, etc.) and MS office knowledge.
  • Strong customer focus and communication skills (with external and internal customer).
  • Sense of urgency for customer issues.
  • Ability to priorities tasks & to cope with difficult situations.
  • Team player with strong focus on achieving results.
  • Self-motivate, able to work remotely.
  • Fluent in Russian, English is a must (oral & written).
  • Willingness to travel worldwide (app.20%).

Terms and Conditions:

  • International gas engines and propulsion systems company.
  • Office in the centre of Moscow.
  • Сompetitive salary.
  • Medical insurance.
 
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Contact

Anastasia Soldatkina
+7 495 935-86-06