Job Title: IT Manager
Education: Bachelor Degree
Design and implement short- and long-term strategic plans to make certain network capacity meets existing and future requirements.
Develop, implement, and maintain policies, procedures, and associated training plans for network resource administration and appropriate use (ERP & other database included).
Practice network asset management, including maintenance of network component inventory, life cycle management and related documentation.
Establish service level agreements with end users customers & service providers.
Provides “ownership” of problem thru final resolution.
Plan, acquire, and coordinate installation of in-house and remote hardware and software across the organization’s network.
Conduct research and make recommendations on network products, services, protocols, and standards in support of network procurement and development efforts.
Prepare bid proposals, contracts, scope of work reports, and other documentation for IT projects and associated efforts.
Negotiate with vendors, outsourcers, and contractors to secure telephone, network products and services.
Assess, approve, and administer all equipment, hardware, and software upgrades.
Manage and ensure effectiveness of servers, including e-mail, print, and backup servers, and their associated operating systems and software.
Manage and ensure optimal operation of all network hardware and equipment, including routers, switches, hubs, UPSs, and so on.
Also calling systems through soft & hard support.
Manage and ensure effectiveness of security solutions, including firewalls, anti-virus solutions, and intrusion detection systems.
Establish and maintain regular written and in-person communications with the organization’s executives, decision-makers, stakeholders, department heads, and end users regarding pertinent network activities.
Manage operational costs; conduct near- and long-term financial forecasts for expanded Functionality/user base.
Test network performance and provide network performance statistics and reports; develop strategies for maintaining network infrastructure.
Test server performance (Data base & Calling system) and provide performance statistics and reports; develop strategies for maintaining server infrastructure.
Can provide market survey for future app development & advancement of infrastructure.
Direct and administrate a contingent of network analysts and technicians, and where
Provide guidance to junior members of the team.
Must have working experience of LAN, WAN, Active directory, Domain maintenance, calling systems, remote access, VM ware, ERP database attendance systems & security systems.
Formal Education & Certification:
Four-year university degree or college diploma required, preferably in the field of computer science with certification in CCNA / CCNP & MCSE is a plus.
5 years of relevant work/management experience.
Knowledge & Experience:
5 years of experience managing and configuring enterprise-wide LANs, WANs, WLANs, VPNs, etc.
Exceptional knowledge of service and application delivery, as well as successful service level agreement accomplishments.
2 years successful leadership of an infrastructure team.
Excellent knowledge of current protocols and standards, including Active Directory, Group
Policies, MS Exchange, Core Switching/Routing, SSL/IPSec, SAN, Virtualization, Business
Continuity, Disaster Recovery.
Conversant with programming languages such as .Net, PHP.
Experience in interpreting the applicability of local and federal laws/regulations (including data privacy practices and laws) to company operations.
Hands-on experience troubleshooting hardware such as servers, routers, bridges, switches, hubs, modems, network interface cards, and so on.
Knowledge and understanding of system flow charts, data processing concepts, and Telecommunications principles.
Experience installing network cabling and telephony systems through fiber & normal cables cat 6 etc.