Job Summary: The General Manager – IT will lead and own the implementation projects (Greenfield and Brownfield implementations) covering all phases of the project. This will require strategizing, planning, budgeting and implementing the various customized SAP modules across multiple countries. The reporting team will be mainly based in Chennai.
The purpose of this job is to lead, manage and drive the Infrastructure operations of Data center. This entails enhancing operational efficiency of data centers and applications, improving performance of applications, optimizing the infrastructure and costs and in turn increasing customer satisfaction for Users across the regions. To develop the ITSM Roadmap for the organization and lead Service Management initiatives including the implementation of Monitoring tools and IT automation with business /strategic partners to build an Intelligent operation with continuous focus on excellence. Identifying and evaluating new technologies to bring optimization within operations and build new capabilities for the organization enhancing the business revenue by creating synergies between IT processes and systems. Collaborate with internal business teams, clients & partners for ensuring proactive and seamless operations.