A fantastic opportunity to work for a market leading consumer goods organisation near Slough and Maidenhead, you will be responsible for quality customer service, supply chain and order management with a household named organisation.For an immediate interview please apply today.Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.
Our well know client is looking for a Customer Supply professional to provide a premium customer service experience to a channel of customers, to lead and motivate a team of customer services , handling order management in an FMCG and entertainment environment. Including managing the process from orders through to after-sales & claims.Your experience in a similar environment is essential, seasonal, fast paced manufacturing, distribution organisation, or a head office retail environment. Broader supply chain experience in logistics, planning would be beneficial. In addition setting objectives and assessing training and development needs. Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.
My client, who are well established within their field, are currently recruiting for a Team Administrator to join their friendly team. The ideal candidate will have strong administration skills, good working knowledge of Excel and has good attention to detail.This is a on-going temporary position with great scope to go permanent for the right candidate! You will be working, Monday-Friday from 08:30-17:00. This is really exciting opportunity for someone who is looking progression and fast paced role. Team Administrator Responsibilities:Supporting the wider admin team and supporting the Administration Manager Supporting with closing down service systemsInputting data with good attention to detailFull training will be provided Team Administrator Skills:Strong OrganisationGood attention to detailFast learnerGood working knowledge of Excel If you have strong administration and immediately available, then please apply now! Parkside Recruitment Ltd is acting as an Employment Business in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.
Our client is looking for a hands-on Talent Acquisition Manager to head up a team who will be attracting, sourcing, screening and selecting Head Office, Warehouse and Stores, whilst developing their brand. You'll be joining a fun team in a fast-paced environment where there's plenty of passion.You'll have some broad experience in recruitment both in-house and/or from an agency. We're looking for someone who is passionate about providing a great candidate experience and is confident with dealing with hiring Managers across the business. It's important that you have the spark to quickly build strong relationships within the business as well as being able to thrive in a highly seasonal business with volume recruitment. Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.
You will report into the Head of Support, to become part of the dynamic and highly focused overall support team. You will be principally responsible for nurturing these individual's skill sets, quality of customer interaction, and their personal growth, as well as taking a lead in our Incident Management procedures. As part of the role you will be liaising with our partners to understand ways to improve relationships, ways of working and training, as well as handling day to day escalations and leading high priority incidents alongside the team. The client has a diverse set of products and services that together create a tailor-made customer solution, and it is a great opportunity for anyone with a thirst for technology to come on board and work within this environment. This is a busy role with demanding clients and challenging SLA's to meet. You need to be strong-willed, resilient and able to adapt and refocus quickly. We're incredibly energetic, fun, and hardworking team, who want the best for our customers. This is a get stuck in, roll your sleeves up, hands-on career with a great company who are incredibly tech focused. Responsibilities: Create and manage development plans for your direct reports.Coach, support and mentor those individuals to assist them in performing to the best of their ability.Implement our Incident Management procedures and own these alongside the team as an Incident ManagerWork with third party suppliers to build relationships, feedback training needs and improvements, and manage escalations where requiredUpskill knowledge around multiple products and technology via online, buddying and classroom-based training.Liaise with internal departments, vendors and suppliers where required.Monitor team tickets against SLA performance, with any near breaching being expedited and progressed.Assist in internal and external customer report generation.Implement team quality checks and feedbackWork closely with the Head of Support on process improvements, customer feedback and satisfaction scores, and SLA reportingAssist with ad hoc tasks relating to implementation projects, support projects or support administration.Regularly update open tickets in our Service Management system with up to date and clear information.Update customer specific documentation where required.Day to day team holiday, rota and admin dutiesHold monthly 121's with direct reportsAd-hoc duties as required.Possibility of work out of hours as a duty manager as part of an on-call rota where required.Experience:At least one year's experience in a technical roleExperience in the support of VoIP infrastructure technologies and VoIP protocols.Experience dealing with customers, over the phone or face to face.Knowledge of IP Protocols / Networking including LAN / WAN / switches and routers.Knowledge of SIP.Knowledge of Mitel's products including MiVoice Business, MiCollab, MiCC contact centre, IVR, ACD desirable or alternative vendor such as Avaya or Cisco Voice.CCNA (desirable)ITIL Foundation (desirable) 37.5 hour working weekgreat benefitsParkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.
As a Support Agent you will be the first point of contact for our converged customers with cloud-based IP telephony solutions. You will work in a dynamic and highly focused team. You will be principally responsible for undertaking standard change requests and liaising with our partners who provide more in-depth technical support.This is a busy role with demanding clients and challenging SLA's to meet. You need to be strong-willed, resilient and able to adapt and refocus quickly. We're incredibly energetic, move at pace and priorities can change.Responsibilities: To monitor Incidents to ensure that the appropriate action is being taken to meet SLA.Update customers by telephone, e-mail or portal on the progress of a support call or to ask for additional informationContact third party suppliers to log support calls, get updates on open support calls or request technical support.Liaise with internal departments, vendors and suppliers where required.Assisting in internal and external customer report generation.Assist with ad hoc tasks relating to implementation projects, support projects or support administration.Regularly update open tickets in CRM with up to date and clear information.Update customer specific documentation where required.Ad-hoc duties as required.Able to work out of hours as part of an on-call rota.Experience: At least one year's experience in a technical roleExperience in the support of VoIP infrastructure technologies and VoIP protocols, example vendors including Mitel, Avaya, Gamma and Cisco.Experience dealing with customers, over the phone, via email or face to face.Knowledge of IP Protocols / Networking including LAN / WAN / switches and routers (desirable)ITIL Foundation (desirable)37.5 hour working weekJust some of the benefits here include a 10% bonus Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.
We are currently recruiting for an experienced Office Assistant to join our client based in Brentford on a part time basis. The successful candidate will be required to perform a full range of general office duties. Key Responsibilities:Order and maintain appropriate level of required office supplies.Schedule maintenance and repairs as required.Answer, monitor and accurately direct all incoming communication.Professionally format and communicate all manner or correspondence going to whomever within the office.Receive all incoming shipments and prepare and log all outgoing courier shipments accordingly. Key Skills Required:Previous administration experience.Possess a warm and friendly customer service telephone presence.Be detail orientated.Be experienced in current version of Microsoft Office software. This is a part time position starting at 8 hours a week over 2 days increasing in the first 6 months.Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.
Per un nostro cliente, azienda operante nel Retail, siamo alla ricerca di un: ERP Applications Specialist La persona sarà inserita nel Team IT, a diretto riporto del CIO. Sarà responsabile della gestione del sistema ERP (su AS400), che supporta tutte le funzioni core aziendali.
I am currently recruiting for a global company based in Harrow. You must be able to grow a digital presence and build digital communities based on target audience in order to drive brand engagement. Please apply now!Responsibilities: Measuring and reporting performance of all digital content across the businessWorking with the Senior Digital Development Manager to assess performance of activity against objectives and providing regular reportsDelivering the social media strategy, including the development and management of interesting content to grow follower engagementDeveloping and managing effective digital marketing campaigns including social, website and emailResponding to and handling / escalating customer communications via social media platformsSkills:Digital native - someone who lives in the world of social media and understands the drivers of change / engagement in that area. Also someone who readily adopts new technology.Planning and execution of digital content strategiesSet up and optimisation of FaceBook Advertising and Google Adwords campaignsParkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.
Our client is an important and dynamic player in the Central and Eastern Europe auto parts and accessories market. With 30 years of experience in the business, we have a strong position in Romania and we are market leaders in Hungary. Our team of 4000 colleagues offers high standard quality services to our partners and clients in over 170 stores in Hungary, Romania and Slovakia.
R&D 3D PC Vision Senior Engineer - Digital Imaging Business Unit