Responsibilities
 

• Operations: Ensure smooth cargo execution, handling shipment , timely delivery, and operational efficiency.
• Procurement: A ir freight procurement to optimize costs, generate revenue, and coordinate with airlines to stay informed on market trends and capacity
• Pricing : Manage pricing /RFQ requests to gain business & grow business.
• Client Relations: Maintain strong relationships with clients and stakeholders, ensuring service quality.
• Problem Solving: Quickly resolve operational issues and manage risks.
• Customer Service : Maintain strong relationships with clients and partners
• Team Leadership: Manage and support the operations team to meet performance standards.
• Cost Control: Monitor and optimize budget, ensuring cost efficiency and profitability.
• Compliance: Ensure adherence to safety regulations and customs reqpuirements.
• Billing Management: Ensure accurate and timely billing in alignment with company Key Performance Indicators (KPIs).
• RFQ filing: Update the monthly/weekly rate sheet for customers to support the overseas in gaining new orders.
   

Qualifications
 

• A team player who works well with others – being respectful to our teammates is a Core Value
• A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role
• Growth mindset – being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently
• Customer service focus – we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture
   

Other Skills We Hope To See
 

• 6-8 Years Freight Forwarding experience
• Bachelor’s Degree is mandatory, a Master’s in Business Administration/Internation Business/Logistics preferred
• Should have expertise in air freight operations, Regulations, cost management, and market analysis, Developed strong negotiation, communication, and leadership skills.
• Ability to analyze numerical data and understand components, relationships, find patterns and draw conclusions.
• Basic knowledge of CargoWise preferred
• Basic knowledge of freight movement, air vendors, air space configurations, container loads, special loading constraints, regulatory requirements, pricing, service routings, AIT product offerings, equipment types, incoterms, and shipment profitability.
• Acquires job skills and learns company policies and procedures to complete routine tasks.
• Ability to read, analyze, and interpret verbal and written requests/directions.
• Ability to communicate and interact effectively with a variety of people can effectively present information in one-on-one settings.
• Time management is extremely important to meet customer deadlines in a fast-paced, high-volume work environment