What You Will Do
 

• Collaborate with cross-functional teams and Program Managers to develop and enhance B2C and B2B fulfillment processes, including FC operations.
• Manage and govern 3P partners providing fulfillment center services for client.
• Lead projects focused on cost optimization and process improvement, ensuring measurable impact.
• Supervise warehouse teams to ensure adherence to SLAs, productivity, and quality targets.
• Partner with internal and external stakeholders to identify, analyze, and solve operational challenges.
• Leverage on-ground operational insights to drive scalable and sustainable process improvements.
  
   

What You Will Need
 

• 4–5 years of strong on-ground operational experience in Fulfillment Centers, Logistics, First Mile, Middle Mile, or Last Mile operations.
• 2–3 years of experience in Program Management or Process Improvement roles.
• Proven problem-solving and analytical skills with a data-driven approach to decision-making.
• Strong project management capabilities with the ability to lead cross-functional initiatives.
• Excellent stakeholder management and communication skills.
• SQL knowledge or comfort with data tools (preferred).